I would have given 5 stars but, the lady (MNGR) that took my order got one item wrong & I did not notice until I was long gone! Also, the COVID headache is pretty much behind us but, for some odd reason this location still has a limited/restricted dining room, even to the point of closing it down completely at 3:00pm everyday! I can understand being cautious & prepared but, to use the pandemic as a way to justify limiting/restricting areas of an establishment that we as patrons normally use on any normal/regular day is unprofessional, inconvenient & just a way for them to make it easier to keep clean & one less thing to be done when it comes to closing down for the night!However, though this ranting & raving I am doing in this post, I still get good customer service there when I do go for a quick & easy meal! & Their drive thru is conveniently open 24 hrours
Items were frequently missed out, but I get it, these people are slammed with orders, so you can't expect the orders to be 100% accurate everytime. But today, my little one got so mad when she found out her drink and apple slices from her HappyMeal were missing. I mean come on, you order a Happy meal and only get a burger with nothing to drink? (Well at least you managed to put a toy in so thank you for that) Not great! AND we were the only ones in line at that time, so they were not that busy I guess.
I stopped here on a whim because I knew I 3as going to he in traffic for a while. I stopped in and ordered a quick snack. Fries and nuggets ? the design of the store front wants you to order at the kiosk but it was occupied so I ordered with the counter guy with dreadlocks. He was so nice and personable. He got me my order quickly. My food was fresh and tasty. The store is neat and clean. I like the upgrade design and feel of this place. Nice call to stop in
The food was great with the exception of the fries. They were stale and I would have gone back around and had them replaced, but the guy at the drive-thru window was annoyingly slow and the rest of the food would have been borked. The hamburger made up for it though, did you see the greasy heart attack waiting to happen?Just an FYI, mobile ordering saved absolutely zero time at this location. We still had to go to the drive-thru and wait and they didn't have anything ready so unless you just like ordering from an app, don't bother.I would still recommend eating here. YMMV on the staff at any fast food restaurant. Sure this guy was somewhat annoying by being slow but he wasn't intentionally being a jerk or anything.
Went pretty late at night (close to 1 AM) and the fries were surprisingly hot and my Shamrock Shake wasn't melted. I did ordered using the app and had zero issues. It was an unusually pleasant McDonald's experience and I will be a repeat customer at this location.
I have been living in this city for the last 3 years , I took the decision to make a quick stop and get something to eat , wouuu food 5 stars special the coffee, perfect coffee but the customer service wouuu 1 star is not enough ( the indian lady that I think is the manager ) terrible customer service and she was so rude with this customer that requeted and ketchup ... they really need to improve that...
If I could, I would give an absolute "thumb's down" to this embarrassing branch of a well-loved fast food franchise. NEVER will I return to it after being treated like a pariah. I was yelled at by the cashier who took the wrong order; and the branch manager threw a box of fries in the bag mumbling as if I was a beggar. In her condescending tone, the latter even warned me that she was doing me favor even though they made a mistake with my order and I did pay full price for it. I think they both need more trainings to acquire the best of American customer service.
When I walked in some dude was walking out with a mean mug. Don't know what happened though. The wait was kind of long but the food was good....?
My boyfriend bought food here almost everyday Sunday and for 2 months straight the spirit tastes soooo bad like the smell of my kitchen dirty duster towel… please please clean up the drink container..
Actually the great suck we didn't have milkshakes and we got shorted a burrito and their night shift is quite rude will not eat there again