They are still trying to figure out how to operate with the summer rush …If u can order online in advance and pickup - better than waiting in line while they mess up your order.
Great customer service experience, very quick, always at least 3 personal working!
I bought 10 "bogo" cards {buy one smoothie and get one free) to support people a friend who was fundraising for children diagnosed with cancer, I have gotten these in the past, but I learned that they can no longer be used in the same way. Now you need to download the Jamba app to redeem, but I was thinking that not everyone has a smartphone. I downloaded it in the store so I could get my free drink and tried to order again. But then one of the cashiers told me I need to visit the store 6 times in order to use the fundraiser cards, which confused me more because it doesn’t have that condition on the back of the bogo card. I have used these cards before, and I know you do not have to visit a store 6 times in order to redeem. Then they said they would do it after I told them that, but then when I tried to use the bogo I was told by the Manager that I had already used my rewards when I had never used the card before this visit, my bogos apparently had disappeared. I tried to explain that I had never redeemed the offer before. Because there was a long line, they decided the card could be used and I was able to get my drinks but not until they attended to people behind me. It was a bad experience for me, and I didn’t know it was so difficult to use bogo cards now. I see that Jamba is making it difficult to use their fundraiser cards, when in the past it was so easy. It’s sad because people do want to support and help fundraise but after this, I don’t think I will buy these kinds of cards. The customer service is really bad they make me feel like they were doing me a favor.
The staff was quick and friendly. The location was very clean.
Been coming here for a long time now definitely love the customer service and the environment. Unfortunately today I witnessed something that left me speechless. I went in today and noticed how nicely the store was decorated for Halloween even complemented the staff. However while waiting for my order this guy came in. What I believe might have been a manger or something in that area. I had seen him go to the back a few times but right before he left I saw him literally start yanking the decorations off. I just found it kind of unprofessional even if he was a manager and didnt allow the decorations or something. He could have at least waited until there was no customers in sight. I honestly felt awkward being in there and him just going out of his way to do that in front of his customers.
Very nice and clean
I ordered a regular Açaí smoothie. It was good but way over priced. Service was good. The only reason I will not be going back is due to the price. For that price I can go to a juice bar and get fresh squeeze juice for that price
Nice service and standard Jamba menu items in a small, somewhat cramped location. The parking lot is kinda poorly designed so it can be a little more difficult than normal to get in and out, but the people working there are pleasant and our Mango A Go Go was exactly what we expected.
Friendly staff, store is clean, order made correct and I am happy to have come here. ?
They are very rude with their clients!