I’ve been frequenting this restaurant for at least 15 years maybe 20. My favorite has always been their Mongolian beef. Recently I placed a large order of the Mongolian Beef. 4 large to be exact. As soon as we got home we instantly smelled the beef was sour. I immediately called the restaurant but I guess they closed early. I called back the next day then two more times with no call back. Finally I reached them today and a man named Mike told me that he heard about the situation. But never called me back? He asked me if I’d accept a credit instead of a refund and I said fine. Whatever at this point. But honestly after being served rotten meat I won’t eat here again. I often cook and I know the smell of fresh meat and I also know when meat goes sour. They definitely served us old meat. Instead of apologizing he continued telling me that he wanted to inspect the 5 day old meat now that I’ve been holding onto. I said, “ you want me to bring this in? It stinks bad? “. He said yes.I couldn’t stomach riding with that stench in my new car so I’m cutting my loses and leaving this honest review of terrible customer service and I’m very sure some health code violations. Eat here at your own risk. PreCovid they were a very nice establishment. It has not been the same since. Customer health and satisfaction is clearly not number one to this business. I have spent thousands and thousands of dollars at this restaurant and have taken uncountable clients here. No more. There loss.
A nice place for really good food. Service was excellent.
Love this restaurant. Always quality and delicious.
Stopped by to get some house chicken today. It was very good. The Egg flower soup was super tasty too. The staff is friendly and attentive.
I got the lunch special #5, hot braised pork with vegetables and special hot sauce. The meal came with rice, two fried wonton skins, and a bowl of soup (in my case, it was hot and sour soup). The hot and sour soup was delicious and well-balanced in terms of spice and acidity with a nice ratio of ingredients. The braised pork was steamy and flavorful. The pork itself was a bit chewy, but not too bothersome. The crispy friend wonton skins are a nice addition. I do wish the rice portion was a bit bigger, it's around a handful. The staff were friendly and answered my question when I asked them what they'd recommend. However, they seemed a bit impatient. Overall, my experience was good, the food was great, and I'd return.
Great food and fast service.
Customer service are server was amazing
Lori is a great host
The food is amazing and the staff is always very friendly
Good food and good service