The house special clay pot soup tasted sour and it made my stomach quite upset today.
Dined at restaurant for lunch. Good portions, and food was fine. Service was a little slow since only 1 waiter on the floor. Detraction: their credit card machine was broken, so had to pay cash. Waiter should have informed us before seating about that.
Best spot to get food when in a hurry. Their customer service is rapid, prices are convenient, good atmosphere. I highly recommend this place
Horrible. I'm in town for work and wanted some Asian comfort food. I placed an order for their braised pork belly, dumplings, and rice. I get there to pick up the food, look in the bag, and don't see any spoon/fork/napkin/or sauces. I asked for that stuff because I'd be eating in my hotel room. The girl went rummaging through a drawer and found one fork, she said she was only able to find one fork. Weird. You're doing take out orders and have only one fork you found in a random drawer (I carry dish soap because I travel so much so I did wash the fork at the hotel before using it). Then, she went to the kitchen and to some other area to get the chili sauce and soy sauce, as if she had no idea where to find them. I get back to the hotel and was beyond disappointed and disgusted. I was given pork intestines instead of pork belly. I couldn't eat it, I tried because I paid for it, but it was so gross. I ended up just eating some dumplings and getting an instant noodle pack from the hotel. Oh, to top it off, the one fork broke as I was eating the dumplings. Strangest and horrible take out experience in SF so far. Please don't advertise pork intestines as pork belly. Thanks.
Seriously delicious. One of the best authentic Chinese food places in the area. Especially if you like it spicy ?! They seem a bit empty lately which breaks my heart because there food is worth keeping around. Go try Root!
The chicken was like plastic. The size of the plate would have been very generous of the chicken was good
We were apparently the very first to attend inside, since COVID-19 closed the dining facilities. We had a wonderful family experience and the food was great!
We placed an order and she told us to wait outside for 20-30 minutes. So we waited in car, check if it’s ready every 20 minutes. 1.5 hour later, we finally get it. The food is just as good as Panda Express. I don’t know why I wasted my time for it
What is root, n why are u posing this question?
Best chinese food on peninsula...happy new year. My go to and they serve wonderful dishes. Covid rules observed. Try beef and snow peas they'll make it for you off menu?