On Monday evening June 20th 2022 around 8:30PM waiting on the drive thru as usual, I noticed the boy who was mopping doing a horrible job following cleaning procedures and sweeping garbage towards my vehicle and not apologizing. Dishes that this boy was washing still looked filthy and he needs to be fired ASAP. I will never spend my money here again thanks to witnessing dirty,filthy,unprofessional staff.
Got home to feed my kids and all my burritos were wrong! Called them to let them know after kids ate half of burrito and they wanted me to bring burritos back to verify versus comping burritos for next time. Ordered 2 super burritos that did not come with guacamole nor sour cream JUST RICE AND CARNE ASADA. Burritos didn’t have beans, NEVER GOING THERE AGAIN!!! SHAME ON THEM
The burrito was soggy from not draining the beans I wasn’t gonna complain until I found a hair in my food it was disgusting I almost choked on the hair. I went to go get a refund on my food but they wouldn’t let me they said I had no proof she took my receipt and said I lost it.she said she would not give me a refund cause I already eat half of my burrito.How is it my fault that they dropped there hair in my burrito the only way I could ever know is by eating the burrito, and the employees were extremely rude about the situation! Never going here again!
They don't have the same menu as the one on 24th and Folsom, SF. Wanted an acapulco burrito and they don't serve it
The burrito was soggy from not draining the beans I wasn’t gonna complain until I found a hair in my food it was disgusting I almost choked on the hair. I went to go get a refund on my food but they wouldn’t let me they said I had no proof she took my receipt and said I lost it.she said she would not give me a refund cause I already eat half of my burrito.How is it my fault that they dropped there hair in my burrito the only way I could ever know is by eating the burrito, and the employees were extremely rude about the situation! Never going here again!
I've always loved this place. Had the Carne asada fries for the first time, and they were DELICIOUS! As always, I ordered my fave horchata, and it was delicious! One of the best I've ever had! Inflation has the prices going up, but it's worth it
Papusas had barely any filling. They forgot to put half my order in the bag. I also had a veggie burrito from here, it was okay but wont go back for another one. Drive thru is convienient but food is not so good
The worst dried out burrito that I ever had. I ask for sour cream and guacamole and they did not put neither. Not even cheese.
Carne Asada Breakfast Burrito review, $9.60+tax.It was okay. The pinto beans made it a bit soupy if that makes any sense. I wouldn't order it again.
I grew up eating at the one in SF, but me and my Family have been coming here to eat sense its closer. Well not anymore. Sense we found a Roch in are food so nasty ? And my Son was over charged when he asked for a refund even when he had proof they refusex to give his money because it was already a few days. never going back.