So very disappointed in the “New” Cheese Factory. Grew up in Sonoma and went there all the time. After moving away, returned to Sonoma twice a year and never missed going at least once during visits. Since it has been taken over by new owners and management it’s a joke. Went today and there were no more than 8 people in the whole place. They said they could not make custom sandwiches because they were swamped. I had to laugh. Back in the day they had customers lined up out the door and were still able to deliver better and faster service while making customers sandwiches. The staff making sandwiches today were eating chips out of bags and touching their mouths while preparing sandwiches for customers. VERY un-sanitary. New owners need to pay attention if they care about being profitable. This place was an institution in our town and it’s sad to have lost the “experience” of this favorite shop.
If I could give this zero stars I would. I have been going to The Cheese Factory for 58 years. Since I was a little kid. One of my favorite places to go and to take visitors. Since the change of ownership it has gone to hell in a hand basket. I guess ownership really will tell. Very bad experience today. Long wait. Not warm and welcoming. Acted like doing us a favor waiting on us. Miss the Vivianis! By the way many of the good reviews from when former owners ran the place are still up. They should have to come from new ownership. Earn your own stars. If possible…….ruining one of Sonomas landmarks.
Super helpful and quality ingredients
Not like it used to be. We went close to closing and were met with not very friendly people and no one talking to us. We left without buying anything.
Great selection of cheeses. The dry Monterey jack is my favorite, it's very similar to parmesan, although not exact.
Picked up some goodies to take back to our place. Excellent meat & cheese.
They have a pretty good menu. The sandwiches were tasty and the milkshake was great as well.
Great selection of cured meats and fancy cheeses. They definitely have truffled ? chips. It's located on the main town center of old Sonoma. It's across from the park.
I highly recommend DONALD RICHARD, as your first licensed trade expert.
Just left a voicemail, which I normally try to avoid doing, but in this case, a must! Have never been to the cheese shop, but if this is the place that makes and exports the cheese I had an hour ago.... then you cannot find higher quality (taste is after all subjective) anywhere that I have visited.North Americans in general would be shocked and appalled if I were to explain why, so just be aware that my first flight to Europe was taken in 1963 and the second, in 1967 - had a great time as the "special stewardess let me hand out sodas and who can resist a 7 year old. Long before we landed, club soda was the only drink left.