ngl i order out from this place at least once or twice a weeksome of the staples that i have come to love are theagedashi tofu (a MUST try), miso soup (duh), the spider roll (usually soft-shell crab makes me queasy but wow ?), ANY baked/tempura/eel roll, etc.i do not get paid or reimbursed for any of the purchases i make at this restauranti pay out of pocket bc the sushi, appetizers, udon are just ?? that ?? good ??please take a chance on this placebefore i tried Hai sushii would religiously eat at Hikari sushi maybe a mile away from this gembut the service, atmosphere, freshness, etc. has made me a loyal customer for lifeyou will not regret itplease try the agedashi tofu and the spider rolll !!! ?? you will not regret !
One of the worst places to dine. During our ayce dinner one of the chefs show up for a his shift but instead of washing his hands he goes straight to the bar to start taking orders then he grabs a hand full of spicy tuna with no gloves from the bar fridge. On top of that the owner is always heard speaking down and chewing out their employees in front of customers while we are trying to enjoy our meals. Very unprofessional and unpleasant. They should also practice sanitary habits by not allowing the waiter and waitress to clean the tables by removing dirty plates and then bringing our food. If the chef wont wash his hands then what else goes on that we dont see? We are not first timers here nor patrons but this will definitely be the last time we ever return.
This place is totally shouldn’t even be called a sushi house. Went in there to have some lunch and honestly ended up eating 30 times more rice then I ate fish, and on top of all that the baked muscles didn’t have any taste to them at all like they only put mayo on top that’s it! Totally not even worth the price!! Save your money and go some where else! Never again!
Unfortunately after 20 plus years, I just ate my last meal here. I have always enjoyed the food here at Hai. I came in for my usual all you can eat and was told after I started ordering and eating that there is a max of 2 orders of yellowtail and then was later told there is only 1 max order of halibut now. The all you can you eat was the reason I came here specifically. Very upset I was charged 35 dollars for an all you can eat meal when I was told I couldn’t eat the items I came to get.
A hot mess. Ordered via Grubhub for pick up and the food was EIGHTY minutes late past Grubhubs window (so that's two hours from the time I ordered). What we got would have been disappointing even if it was on time. Half of the food was ice cold. The teriyaki chicken was sloppily chopped untrimmed fatty chicken thighs. The premium rolls (which, mind you, are $16 each) were the sloppiest and most unappetizing looking sushi I've ever seen. The flavor was unremarkable, mostly spicy mayo and eel sauce masking a mediocre roll. The ice cold gyoza was the only thing I'd want to eat again. Do yourself a favor and skip this place.
I waited for my order, standing uncomfortably in the doorway, for over an hour.4:30 Order Placed (5:00-5:10 estimated completion)5:00 Arrived to pick up order5:15 Employee greeted me5:20 Employee tells me 20-25 minutes, fine...5:55 I ask about my order. Employee says "I don't know."6:05 I tell them I have been waiting an hour6:20 Food handed to me6:30 Eating cold food at homeEven if I hadn't been ignored and my food was on time, it would have been unimpressive. Poorly made rolls. Sauces were literally congealed.
This place has the best sushi around and it is always delicious and fresh. The staff are always friendly and helpful when picking new sushi to try .
Very disappointing fish was not fresh over $80.00 for 3 people everyone was disappointed never ordering from Hai again..
I've always liked Hai sushi. The employees are really friendly. Our food is always made perfectly and delicious!! The portions are generous. My Chris roll was fat last night!!! Yummy!!!! It's just a great place for sushi. <3
Absolutely best sushi in simi, hands down. All you can eat gets pricey but everything is excellent quality. Amazing non sushi options too.