although there was a long wait in the line i got my drink quickly! only 1 employee...he was nice
I visited Starbucks at Ralph’s Sherman Oaks today and asked the barista to add money to my card. I asked him to combine 2 cards on to the one I just purchased and he told me he didn’t know how to do this. I asked him why he worked there if he didn’t know how to do this. He let me know he didn’t need attitude. I don’t understand because this was a legitimate question. He didn’t have a manager around to ask? I wasn’t angry as it is obviously a training issue. Hope to not see him again. I didn’t realize he could speak to anyone that way. He gave the next customer grief as well.
HEARTLESS & GREEDY. 3-1/2 years ago, my friend tripped on a cracked tile that had a big gap on the floor in Starbucks Sherman Oaks, which they have since completely remodeled after her accident. She has been fighting with them for 3-1/2 years just to get her medical bills paid. She didn't ask for a million dollars, she just wanted her doctor bills paid. She didn't ask to get reimbursed for having to quit working. Finally, after all of this time, she dropped the suit because it was giving her too much stress. She can't walk without limping or using a cane. She still wears a boot on her foot. She has had surgery twice on her right ankle and twice on her right knee. The strain of not being able to use the right leg put pressure on the left leg and she's had surgery on the left knee and will need surgery on the left ankle. She can't walk very far and it has really crippled her and prevented her from doing a lot of things. Starbucks brought in the video footage from 10:00 a.m. and the fall was at 10:00 p.m. the judge dismissed the case saying that the gap would have had to be over an inch. I'm sure he was paid off. It's sad that a company who is all about money and putting a Starbucks on every corner, replacing some of my favorite restaurants, would do this to somebody. I was one of your best customers, but no more. How do I cash in the balance on my card?
HEARTLESS & GREEDY. 3-1/2 years ago, my friend tripped on a cracked tile that had a big gap on the floor in Starbucks Sherman Oaks, which they have since completely remodeled after her accident. She has been fighting with them for 3-1/2 years just to get her medical bills paid. She didn't ask for a million dollars, she just wanted her doctor bills paid. She didn't ask to get reimbursed for having to quit working. Finally, after all of this time, she dropped the suit because it was giving her too much stress. She can't walk without limping or using a cane. She still wears a boot on her foot. She has had surgery twice on her right ankle and twice on her right knee. The strain of not being able to use the right leg put pressure on the left leg and she's had surgery on the left knee and will need surgery on the left ankle. She can't walk very far and it has really crippled her and prevented her from doing a lot of things. Starbucks brought in the video footage from 10:00 a.m. and the fall was at 10:00 p.m. the judge dismissed the case saying that the gap would have had to be over an inch. I'm sure he was paid off. It's sad that a company who is all about money and putting a Starbucks on every corner, replacing some of my favorite restaurants, would do this to somebody. I was one of your best customers, but no more. How do I cash in the balance on my card?
Bryan is really amazing. Super sweet and friendly. Fast and efficient especially because they have him working by himself with a Super long line, he handles himself well despite a long line. Thank you Bryan
Poor service specially from the girls who works there on Friday 09/03/2021 around 3 pm , she gave me the cup with dry face i said thank you she never replied and no sticker on my cup says its triple shot . My coffee taste not strong at all . I think she should go on break for some days .
The barista at this location really did not want to be there tonight. My friends and I stopped by this Starbucks since we were down the street. This Starbucks is located inside Ralph so you're able to park in the Ralph underground parking lot if you want. We got here with about 30 minutes before closing. We wanted a black coffee, the barista said he would have to make a batch for us. The barista seem like he didn't want to he there based on his body language. It took a while for our drink to come out and when it did, the guy didn't close the lid all the way. That's very dangerous with very hot coffee and for someone who didn't notice.
Follow all the cute girls up several flights of steps & there it will lead you straight into Starbucks lap
Love Starbucks especially using the phone app
Awesome place to get coffee thank you Bryan and Nancy you're the best