I can't even express how thrilled I am that there's a fantastic little shave ice place right around the corner from me. The portions are perfect and they allow 3 flavors with one topping for their base order, then you can add additional flavors or toppings for an upcharge. The staff is super friendly and patient. In addition to the shave ice, they also have an extensive menu of other sweets and treats.
Went to this place two times. The first time it took them too long to make the order. Person making our drink was slow and even took a pause to have a casual conversation. The second time they were out of ice and out of Boba. Yes out of Boba. What's the point in being open at all. They didn't even give me a discount on my drink for not having Boba. My son is a Boba lover. Kids keep places like open; we buy Boba all the time. I'd skip this place if I were you. We will not be wasting our time returning. Moving on to the next closest place that sells Boba.
Sooooo good! Best shaved ice on Ventura Blvd ?? parking is tough but worth it!
Had given 5 stars before. 2nd time around the customer service ruined it. Not coming here again. Several other shaved ice places available.
Never disappoints! Best boba and shave ice in town! Strongly suggest strawberry milk tea boba
Everyone will enjoy coming here with so many flavors and options to choose from. The servings are quite big and enough for you to share. The staff is quite friendly, helpful, and patient -- especially when trying to decide what to get off the menu. Parking can sometimes be a bit tough around the complex but worth the short walk.
i love this place but unfortunately its very hit or miss. it seems like theyre a bit understaffed. always had good customer service, esp when placing my order, you can see the order on the screen so you can ensure it’s correct. issues- boba is sometimes good, sometimes not (hard inside). the taro is consistently pretty flavorless, which is a shame since everywhere else its a “safe” flavor. other milk teas are pretty tasty. the dole whip is delicious, although they were out of pineapple. i find its better when ordering on weekdays where its not crowded. many orders were wrong for other customers. so i think improving staffing on busy days would help.
The taro milk tea is really bad - it's very chalky and almost thick, with the powder still floating in the drink. Tastes like a bad protein shake and I couldn't stand more than a few sips. I looked through a few reviews to make sure it wasn't just a one-off mess-up, but someone else appears to have had the same issue with the taro tea. Pretty disappointed because I paid over $8 for the larger size (including tip, and the boba cost extra) which feels like a lot :(On the other hand, I have come here once before, and the thai milk tea was good. So perhaps it's just the taro.
My favorite place, I just really wish they would upgrade to extra large milk teas! I literally finish my large within 3 minutes! Lol.
Typical shaved ice, we ordered as a group to go and they put everything in one bag, no labels, we had to open each other's orders to see which was which.