Egg white breakfast sandwich and the subscription for coffee
This Panera is a joke. I’ve put in app orders only to have to wait 25 minutes after my pick up time. When I went in to grab my drink just now, the drink bar area was a mess with trash and liquids over the counters. The ice machine just didn’t work and when I asked an employee about it, he just flippantly replied “yep” as he was walking away. Great, glad I ordered a lemonade…. Which was warm already. Not sure fruit juice is supposed to just sit warm. They took over an adorable vintage diner building to put this horribly run chain restaurant… what a waste.
Panera is an absolute disaster. I've been to several different locations (Brea, Seal Beach, Westchester, Los Angeles) and every single time I get scatterbrained work staff (if there are even enough people to staff a shift), long wait times, and short supply of many items. They need go shut them all down and rethink how they do business post Covid. I'm done with Panera.
The drinks subscription is great if you are a coffee drinker...
Lunch Crowd and only have one cashier taking orders. Martha does a great job but she is only one person. Once food ordered it takes too much time for orders to be ready. Kitchen/Prep staff do as much as they can, but seem to be short staffed at lunch. Many potential customers see the line and walk out. Manager on duty does not seem to oversee the operations and provide help where needed. I rarely seen manager or supervisor providing help or support. The short staff and lack of management seems to be an ongoing issue that I have encountered in visits this year.
It was so dirty! There was no place to sit bc all the tables were dirty. When I asked the cashier about it he just said , yeah we have no runners. I know there are no workers these days but… yuck- too dirty. Also bummed that there was no silverware only plastic. I will just go to grocery store next time to buy the same soup. Don’t waste your time or money there. So disappointed- I used to love that place.
Panera in General is great - this Panera though is below average, particularly because the internet is bad - speed test shows around .1MB/s download and even less of an upload. That and they were completely out of Prickly Pear - though they did have the other teas at least. They do have sockets - and they work, so that's a plus.
Great sandwiches plus soup if you desire. Order at the front and the food is delivered to your table. Great bread and desserts available to go.
Food is good but very slow service. Often takes over 10 minutes just to get coffee and a bagel!
I loved it because my love and I went there after having a great night and day together and he was so happy with what he ordered. Because I've it so much when he loves something, I am loving this restaurant now. Sorry, this is a biased review, in a very lovely way :)