Panda Express

2020 Santa Rosa Ave, Santa Rosa - 95407
129 reviews
Chinese Fast Food
(707) 573-6886

Good experience still reasonable priced!

Good place for a hot meal.

What can I say, but Panda is the best! Favorite is Mushroom Chicken and Orange Chicken.

Panda you get what you pay. Your employees are underpaid and understaffed. How can I tell? Oh that's easy.I place my order online and arrange a 30 minute pick up. But. I'm planning on being about 5 minutes late because I KNOW it's understaffed.First they couldn't find my order. Then it turns out they were looking for the wrong first name. Then there were no super greens available. After 25 additional minutes I finally receive my order.I arrive home.... The chicken and shrimp are overcooked to the point of being super dry and hard to chew. For my 73 year old mother who doesn't have teeth. Imagine bringing inedible food as a treat to your elderly parent.Raise your pay, staff or better so I can actually get mad at your staff!

I dont know what was worse... the small portions (Compared to normal) or how miserable the attitude of the girls scooping the entrees was. I am going to stick with going to the location on Mendocino Ave for now on.

I love the food at panda its a mixture of sweet and savory food. It's very filling and delicious. 10/10 very god I would recommend.

Good Food. Sometimes I have to wait longer to get food I ordered online, than if I would have just stood in line and ordered.

Fast and efficient service. In and out in no time.

Rude rude rude is what the employees are. After standing there waiting for 5 mins before someone acknowledged us (even though she was literally looking up at me like 5 times) there I made a comment (because I worked 10 yrs in the fast food industry) that we had not been greeted and asked to wait a moment while they caught up on orders they didn't have chow mein for. I feel this is customer service 101, train your employees to treat the customers better.

I simply don't know if I should think of this as preferential or prejudicial. The Spanish speaking lady ahead of me got a "bowl" with Mandarin chicken (which should be a single order), the scooper lady (which was chatting up the lady in Spanish) cut her 2 pieces of chicken.I ordered double Mandarin chicken, but I notice the scooper lady only cut only 2.5 piece of chicken for me. I spoke up and she said "whats the big deal? I can cut you more!" Well, in the end I still ended up with an extra 0.5 piece of chicken.My math might be bad but REALLY? So if a single get 2 piece, but a double only end up with 3 piece after complaint?If this is just the company pulling a fast one on consumers, this will be my last visit. If this is a training issue, please please educate your employees.