Five of us went for lunch today. The woman who took our order was incredibly rude. She refused a very polite request to lower the loud music for hearing impaired guests, saying she was "too busy". Two of us ordered the same thing: a chili relleno with a side of beans, One got two rellenos plus refried beans. The other got whole beans and a puddle of sauce but no relleno. Another dish contained meat that was so dried out it was brittle. I hope this was just a really bad day for a normally good place but we won't be going back to find out.
Hand down the best place for a simple burrito. I’ve been coming back to this restaurant for 6+ years just because they’re respectful and the food is amazing
When I don’t feel like cooking, this is my go to place. Hands down My favorite Mexican restaurant for burritos (carne asada), quesadillas and tortas in town. I should know, I’m Mexican that cooks Mexican. I haven’t really tried much else on the menu which I’m sure is delicious. I just like what I like.
I'm native san franciscan so finding a good Mexican food restaurant wasn't easy but Ochoa is great Burritos are outstanding and the service is excellent we have been going there for years at least 15yrs + if you get a chance try it out you won't be disappointed.
I really hate to rate this place at one star because I love it! But right now I am so extremely disappointed with the way I was treated. I have been a regular customer here for at least 15 years possibly more. However due to a short term special diet that I am on I need to watch very carefully what and how much I eat for awhile. My family and I are accustomed to eating here at least once a week. I didn't want to stop. So I called them and very nicely stated that I needed some information on the quantity of ingredients they used because of this special diet I am on. I said I know you are probably too busy now but could I call back like five or ten minutes before closing when they are not so busy to ask some questions. I was very specifically told by the woman on the phone, "no because we are ALWAYS busy." But then she said, "maybe I can help you now." When I started asking questions she proceeded to hang up on me. Wow, I realize she didn't even know who I was and most likely didn't realize we are a family that spends thirty plus dollars a week in there. Regardless it really shouldn't matter if I was a regular customer or someone new that could have become a long time customer such as myself. I won't be back. It's out of our way anyway. I only kept going there out of loyalty and we liked the food. Instead I will go to and recommend the rest of my family and friends go to Los Arcos in Marlow Shopping Center. They are just as good and in fact actually have bigger super burritos than Ochoa's.
This place is inexpensive, with great food, and large helpings. The staff is friendly and the food comes out fast. Do not try to call at lunch. I once sat on hold for 10 minutes before just hanging up. Just show up though. The wait has never been more than 15 minutes, and I've never been disappointed in the year I've been ordering here.
This use to be a 5 star review but whomever the curly red haired girl today was brought it down to two. Very rude customer service. We made a very large order and I asked for a couple more bags of chips, and instead of explaining that they charge for extra chips, she stated it very rudely with a defensive demeanor, we paid for them, and then we asked for more salsa since we purchased more chips and she tossed them in the bag very rudely saying that she'll charge next time very rudely with a mean stare. We would have paid. I've been going to this restaurant for years now, but usually by myself and the one time I brought my family, I'm treated rudely. Thankfully there's many delicious Mexican restaurants in Santa Rosa, and most don't charge for chips. Bye Ochoa!
Good food and plenty of options, salsas could be better.
HANDS DOWN ..... THE BEST MEXICAN FOOD COOKED DAILY EXCELLENT SERVICE PRICELINE FAMILY ORIENTED ? .
Great food great prices . When i call to order its always been right. Fast and friendly service.