Denny's

1515 Ocean St, Santa Cruz - 95060
289 reviews
Diner American
(831) 426-4628

I came here weeks ago and I sat my family and I at our usual spot (they never had hosts before; so I missed the new 'Please wait to be seated' sign), and proceeded to sit there for 45 minutes, and was never even offered the initial drink. I would have gotten a waiter myself, but heard one of the managers tell one of their employees to come to our table 3 times, so we kept waiting. There was only one other table, which looked as though they were being served OK.I tried them once more, but got attitude by waitress and freezing cold food.Still give it 2 stars because they might be able to redeem themselves, they used to be very good.

I've eaten at Denny's safely before with no consequences. We had Denny's this morning and since afternoon I have been on the toilet praying to God about all the things I promise Ill stop doing(Denny's is now one of them) to end this misery. I'm also quite confused because more "after Denny's" is coming out than what I ate. Pretty sure got food poisoning from this, when I'm done I'll ask my toilet it's opinion.Edit:. Still on toilet.

Nice little location a short walk away from where we were staying, the service was excellent, our server was super polite and nice. Only critique is I had my steak cooked medium, but it was fully brown in the middle.Still really good and surprisingly tender, but do wish it has been cooked properly to how I requested!

Ive been here three times because for some reason my sister loves this place, she’s 10. This Dennys is so bad, bad customer service overall really. I tend to be pretty patient because I work in the serving industry. But the waiter (the only waiter) forgot to plates that we had ordered. Food took about 30 minutes and he had brought out 2 plates to other tables before ours and we had gotten to our table at least 15 minutes before the tables that had been served. Worst service, don’t come. It’s not their fault but they lack experience and workers.

The waiter got all of our food Wrong five plates oh, the cook was terrible. It took an hour to get our food there was no customers other than us and one other family. Everyone in my group got their food but me so by the time I got my food everyone was done eating. Terrible I would never recommend this place ever and we love Denny's.

Stopped by to have breakfast on our way to San Francisco. Our server Monique was great! Very attentive and polite. However the store manager Martha was very rude and disrespectful to her employees. I was sitting right by the kitchen so I was able to hear everything she would say as she was standing outside the kitchen window giving orders. She was talking down to one of her employees regarding him not taking his break. She told him that any order she gave him had to be followed. She was scolding him as if he were her son. As the manager she’s correct, but you don’t talk down to your employees especially in front of customers.She needs to be spoken to because it gives the restaurant a very hostile environment. I will not return here and support her sales. The district manager needs to get involved and open an investigation because the employees definitely have a voice. This lady can’t continue mistreating the employees.

I NEVER LEAVE REVIEWS! this is the worst Denny's ever. Terrible service and our food took 1.5 hours. Don't go here it's not worth your time or money.

Best Denny's I've ever been to and I've been to quite a few! Best service, best food, best restaurant! The food was hot, fresh, and delicious! We highly recommend this place!

The wait staff doesn't always know what their supposed to be doing, and the nighttime cook does not follow directions very well. But, the food is still as good as Denny's food should be.

This is the first Denny's I've come across that isn't 24 hours and it's in a college town are they just averse to making money