Went in and there was only a few people inside. Ordered and sat down, I was hoping it will only take a couple of minutes since I had order 3 meals and fried zucchini. About 10 minutes later I got 2 out of my 3 meals and about 5 min later I get my fried zucchini. I eat my fried zucchini and one of the meals. I wait for a while, it’s been about 20 minutes now. 2 people walk in and are waiting to order, one needs to go to the restroom. He had to ask several times before final being able to go because the employees have to unlock it. The cashier goes in the back and doesn’t come until 10 minutes later. I’m still waiting for my food and the others are waiting to order. I go on my phone to pass time and by the time my last meal is done it’s been about 30 minutes. I ask for some yellow peppers and the cashier ignores me. I ask several times and she still ignores me. I finally get them and walk out. There was only 2 employees there the Cashier and cook. Need more cooks, it takes forever to get food. Rude service! Never going back there!
Service used to be extremely consistent and friendly. The past three times now the open sign has been on, it's been during posted schedule business hours, and the doors are locked.Management has also changed over the past couple years... it's clear there is some sort of nepotism going on behind the scenes because the self-proclaimed manager on duty in previous visits has been extremely rude and arrogant to his staff.How can you expect a business to be successful when you're still pulling stuff like this?Edit: BRING BACK THE STEAK FRIES
Very delicious and crispy food! Clean environment.
Only good thing was the soda service sucks now known this place for years second time messed up my order never again watched my family eat still waiting for my food
Incompetence. I’m high all the time but this dude is next level. I feel bad for him I hope he’s smoked out or something but that noggin ain’t ticking right.Fries are bomb tho.
Need more cooks takes too long to order and then get food. Still tasty though.
The food was overcooked fries burnt. My daughter ended up being grossed out and got sick. The lady is very slow and has an attitude. Was better when the 2 young guys were there
This place used to have the best breakfast burritos and French fries in town. The food quality has been slowly declining, but tonight was the worst yet. 5 out of 6 burritos were absolutely inedible. The eggs were scorched, the French fries were really overcooked and under seasoned. Evening employees are letting the owner down… We won’t be back.
I used to go to the location in Granada Hills back in the day before it closed so I was excited to stumble across this one in the SCV but I was disappointed by both the customer service and the food quality which is why I only gave them 3 stars.
Always love stopping in for some great charbroiled burgers!