Sarah, the owner, is possibly one of the sweetest people we have ever met. We met her on our first visit while I was pregnant with our first and she was so incredibly kind. From then on, this is our only spot to get ice cream. Now, 5 years and two kids later- she still is so kind and friendly. We get all of our birthday cakes here and they are DELICIOUS and beautiful! The ice cream is always scrumptious but it’s the incredible kindness and exceptional customer service that puts this Coldstone over the top. Freddy is also super sweet and friendly! There is also another young woman who works when Sarah and Freddy aren’t there who is friendly, professional, and attentive. Love, love, LOVE this place! Thank you guys!
Honestly, BEST ICE CREAM WITH BEST SERVICE! The toppings I added to my ice cream were all fresh! I had my friends birthday cake done here as well, and it was amazing, delicious!! So many flavors and toppings, definitely recommend this!! Thank you to amazing staff for the friendly service! Everyone must try!!
Love this place!!! The best ice-cream spot in town! Love the customer service and staff!!! Sarah and Freddy are by far the best!!! They always greet me upon entry with a gray big smile and happen to remember me and my usual order!!! Gotta Love It!!!
Best ice cream place by far. There is another cold stone in Valencia but this one on Soledad is my favorite. Beats baskin robins, and all the other ice creams. They know my custom order and their service is spectacular.
Great service very friendly, Thg eye had alot of very fun flavors and I was overall impressed great place to go for shakes and ice cream.
Possibly the worst CSC we have ever tried.4 people before us placed similar orders. But to my surprise our order quantity was half of theirs. I can’t help notice that she asked me if me and my wife are together, when we walked in with our kid. I later realized that my wife is white and I am not. I am shocked to know that people like these still exists. And the ice cream was melting even before we got it. We also got a cookie batter which was just a chunk of salt, one bite and we almost threw up. And gave one Oreo.This is just a weird place I will definitely avoid to visit again.
great Ice cream
Service was especially exceptional tonight. Thank you!
Very clean and very cool to watch them mix the ice cream.
Great ice cream, excellent service.