Subway

3586 Homestead Rd, Santa Clara - 95051
70 reviews
Sandwich Shop
(408) 248-4952

Ordered an American club online. Went to pick up, it was toasted plus missing ingredients. Let the employees know but they argued with me that it was correct. I expressed I was unhappy with the sandwich and they would not fix it. Rude employees. Bad customer service. Won't be back.

TAPEWORM GALORE!I ordered a new sandwich and found a bug - a live one too with wings, legs, and antennas.I took a video and went back to report it.Theowner refused to acknowledge the problem and would not issue a refund.I didn’t care about the money but his attitude told me that eating here is like inviting worms in your stomach.Beware!

Good food

He is a sandwitch artist with a smile.

I have been coming to this location since beginning of Covid only to get the worst service of my life this evening.First, they were blasting loud music. I had to yell my over to the other side. The ungrateful hostess paid very little to no attention to what I was asking for. I had to keep repeating myself.Instead of placing food on my sandwich she was throwing stuff and cross contaminating put same gloves in meat and vegetables.Towards the end, I tried to use the subway rewards and they screwed up my billing. They kept speaking stuff in another language assuming I didn’t understand. I ended up over paying that I had to.In the end, they didn’t let me use my rewards and made the checkout more complicated than it had to.Note to owner/manager: please train your staff to make sandwiches properly, respect the customers and use the software.Kindly,Unhappy customer!

Fast quality serviceThere was a line of like 8 people when I arrived but the lady was by herself and got it done..impressive

Clean. The accept coupon codes both online as well as paper. Avocado is not free for vegetarian Subway, while I have seen in some other subways it is free.

Good service

It's subway sandwiches. If you aren't familiar with them, where have you been?

Never go wrong with subway ! Ok for vegetarians