The store closes early @ 3pm every day, I've seen many customers stopping by, and shocked that Starbucks is closed, disgusted they return back to their cars.
Excellent service, great drinks, and clean
Located right in front of Santa Clara University. Just like other Starbucks, there is seating both inside and outside. Service was good. Restrooms were well maintained.
15 minutes after ordering for 1 coffee with cream and sugar. I also noticed some really poor whip technique, but it wasn't my drink so I probably shouldn't care that the baristas are mediocre.This is bizarre and bad. They were very friendly but that long for regular coffee is absurd.
We went in today to order a nitro cold brew. The staff do not pay attention to your orders. They just gave us a normal cold brew, but charged us for nitro. We found out only at the time of pick up. The staff was very unprofessional and careless about it. They seemed very casual abt not providing us what we ordered and said that they ran out of nitro cold brew. We had to go demand for a refund. Definitely not a typical Starbucks experience. Will not return to this store.
Friendly, we really almost closing. Things were still good ? but I just don't like their large coffee cups ?. They're weak and the lids pop right off and with hot coffee that's not safe
Love their white chocolate mocha...
What a great place! Brian is super cool and he makes going there all that much better. Go there and get a cup of coffee.
Staff is great; management make me want to vomit. I unintentionally overheard the unbelievably patronizing way the manager lectured an employee (who was doing a fine job) about “customer connection.” I had to suppress an actual shudder. I just want my coffee. I’m not trying to make a new best friend. I can’t even imagine how awful an environment this must be to work in. The energy in this store is like “white suburban mom” cranked up to 11. Truly feel for the minimum wage employees that have to suffer being micromanaged by Karens. Food and drinks were better here than at other locations, but I’m not sure I can stomach the environment.
The staff are so kind at this location!!