Please do not go here, they mess up your order and are not willing to help out. But dominos is trash anyways what to expect.
The 5 stars are for the pizza and wings. Parking to get your carry out order IS atrocious at best. Have them deliver, take a Lyft there, bicycle, skateboard, or even teleport there. The point is DON T DRIVE THERE!!!
It was pretty okay. They don't put too many toppings on. But for fast food pizza, it's pretty darn good.
PLEASE DO NOT PATRONIZE THIS DOMINO'S. DO NOT ORDER ANYTHING ONLINE! THEY DO NOT HONOR ONLINE PURCHASES! THEY WILL STEAL YOUR MONEY AND NOT DELIVER THE PIZZA! THEIR SYSTEM WILL TAKE ONLINE ORDERS UP UNTIL THE TIME THAT THEY CLOSE! THEIR HOURS OF OPERATION ARE NOT AS THEY ADVERTISE. WHEN YOU CALL THEY WILL GIVE YOU THE RUN AROUND. THE CORPORATE OFFICES IN MICHIGAN ARE NOT TRUTHFUL AND WILL NOT HELP!My son is a student at Santa Clara University. While studying for finals a few weeks ago, Saturday, March 12, 2022, he ordered a medium pizza and soda (cost $31.66 "RIP OFF") online for delivery. He tracked the order using their tracking system. After 30 minutes his order never moved from the "prep" stage of tracking. He called the store and the line just kept ringing.He called me and told me what occurred. I too tried to call the store and it kept ringing. Since the credit card he uses is mine and in my name, I contacted the Domino's the next day Sunday, March 13, 2022 when they opened at 10 am. The guy who answered the phone told me that he did not know how to work the computer and to call back to speak with the manager at 5:30 pm. I called back at 5:30 and was put on hold for over an hour. When someone came on line I said "Hello" and they hung up. I called back and the phone kept ringing. At 8 pm my son went to the store and they were closed. They are supposed to be opened Mon - Sun from 10am to 11pm.Throughout the next week my son went back two more times and was told that nothing could be done. I called 6 more times and was lied to by a person who told me his name was "Mike" who told me that he would call my son to either issue a refund or give him a credit. He never called my son.
PLEASE DO NOT PATRONIZE THIS DOMINO'S. DO NOT ORDER ANYTHING ONLINE! THEY DO NOT HONOR ONLINE PURCHASES! THEY WILL TAKE THE MONEY AND NOT DELIVER THE PIZZA! THEY WILL NOT GIVE YOU YOUR MONEY BACK! My son is a student at Santa Clara University. While studying for finals a few weeks ago, Saturday, March 12, 2022, he ordered a medium pizza and soda (cost $31.66 "RIP OFF") online for delivery. He tracked the order using their tracking system. After 30 minutes his order never moved from the "prep" stage of tracking. He called the store and the line just kept ringing. He called me and told me what occurred. I too tried to call the store and it kept ringing. Since the credit card he uses is mine and in my name, I contacted the Domino's the next day when they opened at 10 am. The guy who answered the phone told me that he did not know how to work the computer and to call back to speak with the manager at 5:30 pm. I called back at 5:30 and was put on hold for over an hour. When someone came on line I said "Hello" and they hung up. I called back and the phone kept ringing. At 8 pm my son went to the store and they were closed. They are supposed to be opened Mon-Sun from 10am to 11pm. The next day (Monday, March 14, 2022) at about 4:30 my son went back to Domino's and he was told that there was nothing they could do and to come back tomorrow between 8 am and 5pm to speak with the manager, Hamed. Tuesday, March 15, 2022, at about 2:20 pm my son went back to the store and another guy told him that the manager, Hamed, was not there. He said that there was nothing he could do, and that all mistakes should be refunded automatically within 72 hours. Wednesday, March 16, 2022 , at 6 am west coast time I called back to Domino's corporate offices in Michigan and spoke with a "Sidney". She told me that this particular store was a franchise store. She took down my contact information and told me that she would reach out to the store owner and have him contact me. At 10:50 am I called the store and was told by someone named "Eric" that the manager, Hamed, wouldn't be there until 3 pm. I called back at 3:30pm and Eric told me that Hamed was not there yet. He asked for my name and phone number and told me that he would give it to Hamed, so he could call me back. Hamed NEVER called me back. Thursday, March 17, 2022 at 3:04 pm, I called and spoke with Eric again. He told me that Hamed was not there today and that he would be there tomorrow. I asked if there was a General Manager or anyone else I could speak with. He told me that Hamed was the general manager and that he worked tomorrow from 9:30 am to 5:30 pm. Friday, March 18, 2022, at 10 am, I called and spoke with a "Mike!" He told me that Hamed would be in later and that he was only there to fix the freezer. He told me that they close at 10 pm nightly and the orders that come in after that are generally cancelled the next day. He said all online orders that are not dispatched for delivery are automatically cancelled. He said that I should be getting a refund within 48 to 72 hours. I told him that it's be well over 48 to 72 hours and I have not received a refund on my credit card. Mike told me tho call back at 11 am and that Hamed or Farid would be there to open. I told him that I thought they opened at 10am. He told me that they opened at 11am. I called back at 11:36 am and "Mike" answered the phone again. He told me that he would take care of this and get my sone a refund or credit for a future purchase. He looked up my son's information on their computer system. He confirmed his telephone number with me and told me that he would call him later. He PROMISED to call my son and MAKE IT RIGHT! He NEVER called my son. No one has called or tried to contact either of us. Friday, March 25, 2022, at 2:30 pm, I called Domino's and spoke with "Margarita." I explained to her what occurred and that I wanted a refund. She told me that there was no one there by the name of "MIKE!&quo
They called me and said that they don’t take orders after 9:30pm literally the time I had jus replaced my order. I even checked to see what time the closed and it said until 11pm I went to the store and it was close. But the bad part was that the guy didn’t even canceled my order he made it seem like he completed the order, when in reality they didn’t make anything. I used my free rewards pizza on that order and now I lost it cause some worker is too lazy to do his job or doesn’t even do it right to cancel it!!
Came to this store some times before, and had a decent experience prior. Went here last week for pickup two pizzas I ordered through app. Came to know that the store was closed after reaching there. (Should have been updated in the app). The worst part is getting the refund. Have called them at least 3 times regarding the refund, still no response from them. Horrible customer service.
They take your orderThey take your moneyThey wait 20 minutesThey cancel and leave you hungryGo any where else
I ordered a pizza with one topping(mushroom), unfortunately it not only had mushroom but also meat pieces, i being a vegetarian could not eat the pizza and the place was far from where i stay to return it and ask for a refund
Very bad customer service don't order your pizza after 930!! They really close at 10pm and won't give u nothing after 10pm