I ordered a cup of lemon honey tea which is one of the signature menu of this Cafe, as I know. I think they need to revise the name of menu to LEMON "RIND" HONEY TEA. Actually, I didn't feel any sweet flavor of honey, but hard to say it wasn't there since I couldn't see the brewing process. Highly recommend to someone who is loving "LEMON RIND" rather than "LEMON FLESH" and willing to pay $5 for this menu. I am quite sure to visit here once again when accompanying with my worst enemy in my life.
I would give 0 star if I can! I will never come to this place again. The Asian barista, Rebecca (got highlighted yellow hair), if I heard her name correctly, showed very bad attitude and rude to us. The thing is that we ordered dine-in glassware and they gave us paper cupped coffee. My husband went to ask why, they said their mug used up. However, i saw the barista was making a coffee in a mug so I went up to ask why, She said this was for a regular customer and cuz my husband was RUDE! My husband did nothing but asked her why we got paper cup instead of mug and we said nothing after she said mug was used up. Why is he rude? She refused to explain why she thinks my husband was rude and refused to talk. She treated new customer and regular customer (maybe she knows?) differently and is this fair? I would never come to this place anymore and will tell my friends this story and ask them not to come! BTW, I read some reviews about this place and found a lot of bad reviews of this Asian barista, she really should be fired because of her rude attitude!!!Updates: Seems like I can't reply the management team‘s comment. With regard to my above review, yes, the manager did offered me new dine-in mug, refund and thanks. But the barista’s attitude really ruined my brunch experience here. My point is that :1. That barista said they ran out of mugs while she was making coffee with a mug for a so-called “regular” customer, fair? Why you don’t buy more mugs so it’s enough for everyone?2. That barista showed really bad attitude and said my husband was rude without explaining why, you can always get the surveillance video and check about my husband’s attitude and words. I'm not yelling at her, the whole thing is not about the mug anymore, it’s about her slandering my husband’s personality. I kept asking her why she said my husband was rude, I raised my voice because she ignored my question, refused to explain and kept doing other staff and leave me there very embarrassed, ok?3. A lot of one-star reviews about your staff rude attitude and bad customer experience, you really should think seriously and deal with it!
This is a really nice coffee shop with great place to sit and work. The best part about it is it's open until 11pm for the coffee lovers like me who feel like coffee after 10pm! The staff is super friendly and the coffee is amazing. Highly recommend this place for the vibe and coffee!
I have been a fan of Big Mug caramel macchiato for many months, every weekend I have to get coffee only from here. The drink has been very consistent in flavor. I told everyone around me that coffee from here is very good.But in the last 3 times, the flavor was not right. Now plus the service is very very slow despite 4 people behind the counter. Even if you order online, you have to stand in line for payment anyway and just look at your drink melting out.Also, don’t even think of asking them to heat up pastries. It takes forever.Now I’m going to ditch to other coffee shops.
Any of the toast is amazing
If you’re in a big rush, this /is not/ the place you want to go to. Even coming in earlier in the morning when less people are at the shop, they generally already have many orders queued up
As of 4/24/22, they are taking Apple Pay. Hooray!
In the world of drive-throughs, experience coffee in a cafe. Enjoy snacks in a great ambience instead of your car. I had an awesome mocha and strawberry ricotta toast here. Highly recommended for people who want to step out of their house but still work from home ?
Mont Blanc is a must try if they have it on the menu. Cozy place with lots of folks having meetings, quick catch-up, last minute presentations.
Great coffee place with delicious lattes! Loved the garlic butter toast. Serving size is usually big compared to other coffee places which is great!