Don’t even go to this Panda Express anymore because they charge you more than others in the Santa Barbara County and they don’t give you the sauces or cookies anymore. The employees that work there only mirror the management/manager(s) there in a bad way. Instead, go to the one in 131 N Fairview Ave in Goleta because they give you far more food at the same price and with better costumer service and they still give you the sauces and cookies that come with the meal.
Went there the other night at 9pm. They close at 10pm. Orange chicken looked stale. According to Andrew Cherng, they'll make a fresh batch. I know this to be corporate policy. I was going to order two combo plates. NOPE! Apparently they stop cooking a whole hour before closing. So... If you want fresh, don't order an hour before they close as they intend to sell you stale food at regular prices.
I came across very dangerous Spanish speaking man.. Carrying themselves in a very threatening manner. I will never go there with family and friends.
One of the worst Panda Express chains around SB. If you have a car just go to the branch near Fairview, they offer a greatly better service and bigger portions.I had a chow mein with double teriyaki chicken and a portion of angus beef. The teriyaki chicken was way overcooked, dry and I even had to ask for the sauce.The side of angus beef was way smaller and full of broccoli instead of beef. This is not the first time, I eat at this branch but they are really not good even during regular hours.Also, as other people mentioned, they don’t have chopsticks or a lot of napkins available. The GM seems to be trying to cut on prices by telling employees to give smaller portions and also by saving in something so basic as napkins.Intent to recommend? NoQuality of food compared to other branches: 3/10Price: $Atmosphere: 2/10, not many chairs and most of them are near a trash can or next to a corner/wall.Service: 1/10
Save your money and go to real chinese food. It's not like it used to be. I remember when they used to give big portions and you always got all of your order on time. Now when you order online your waiting an hour for your food and the portions are so small. It's not worth the price you pay. I won't be going there anymore. Foodade me geel sick anyway. ?
I honestly received the worse service in my life here. While waiting in line two of the workers were arguing in front of all of the patrons. Secondly, they messed up my order and weren’t to happy about fixing it. I said thank you and she ignored me. My boyfriend went to get napkins and they didn’t have any left in the dispenser. He asked the lady in the front for napkins and she only gave him 3. I’m sitting with 5 other people. What are we supposed to do with 3 napkins? I went to go ask for my fortune cookies because my boyfriend and I didn’t get one. She only gave me one. I asked for another one and she wasn’t too happy. My sister asked for the bathroom code and she said it very fast multiple times. My sister couldn’t understand her. Apparently this happened to another patron because he went to ask the lady in the front about the code not working. They were not friendly at all and just plain rude.
Long wait, weird rules, online orders only is not good business but to each their own
its an okay panda, usually a really long wait in my experience, though they do have very geneoreioius porshun sizes
Love the green bean chicken
My wife an I are real fans of Panda Express. The food is consistent and a real value. But we will be staying away from this 3849 State St/La Cumbre Plaza location. The management is argumentative and make one feel there asking for something ridiculous. You just want what you ordered. The food is cold and bland. Does not taste like Panda Express food should. Some of the item are unrecognizable by taste or appearance. I ask for 1/2 chow main and 1/2 rice and when I got home the chow main was 10% noodles and 90% fried onions. I have had 3 bad experiences in the last 2 1/2 months. I am done trying. I will have to drive to Goleta at this point. I have seen some very negative reviews going back month with no improvement. Can't figure how they still have a 4 star rating.