The staff was cordial and kind. And helpful. Very fast energetic and upbeat atmosphere. My food was well prepared and sizable.
This place is awesome. I am very particular where I eat and this place is crazy consistent. Carlos is a master a what he does. Not only making the sandwich but his service and speed. Way cool.
I’ve never had a bad experience at Jersey Mike’s until now. I’ve talked so highly of the franchise that I decided to have it for dinner tonight…worst decision of my life lol. I was calling the store to order my food because I knew that I would be pushing it close to closing time and wanted to make sure that I would be able to get my sub before driving all the way to the store. No one would answer. Then I get to where the address took me to, and it was not the right location. But again, no one would answer the phone so I could get an understanding of where I needed to go. I went in Gelson’s and they instructed me to go across the parking lot. I guess the sign has no lights. So that makes it even harder to see at night. I get to Jersey Mike’s and the door is locked before closing time. The two guys look at each other and then decide to open the door. At this point, it’s a few minutes before closing time. I inform them that I had been calling then asked can I still order and they said they don’t take orders over the phone after 8:30pm but yes…then ask if I’m ordering a cold sub. I told them no since I was ordering a Philly cheesesteak sub. They tell me that I can only order a cold sub since they have decided to clean the grill before closing time. I ask is that a new thing and Vaan tells me yes. I ask for the corporate number and Marko's response is “I’m sure it’s online”. I asked “you can’t give it to me?” And then get no response. I understand that I was pushing up on closing time. However, if they will close everything down at 8:45pm, they should change their operating hours. Very unprofessional. As much as I love eating Jersey Mike’s, I do not recommend visiting this store.
Decent/good sandwich, but you gotta work on your manners/service demeanor and understanding your own apps/online services. Next time you toss the receipt to me I will throw it back to you, punk.
Great Philly cheesesteak!!
Superb food, wonderful staff, massively recommend. A+
Superb food, wonderful staff, massively recommend. A+
On point, as usual. Usually visit the Greenfield location in Aliso Viejo. You are sandwich Gods!
Good people good sandwich
I stopped by to get lunch today, after getting my sandwich I noticed it was a little skimpier than usual. 99% of the time I don't complain about fast food, but I was in an off mood and asked the manager to remake my sandwich. He was professional and remade the sandwich, much appreciated!