This is a classic IHOP. Although it does seem newly renovated and clean.The menu seems to have shrunk and is now basically breakfast and burgers.It has a really nice patio with shade and the inside is marked by a large tree that actually grows from the middle of the restaurant. The food was good IHOP, but the price point is definitely up.
Place was empty and they sat us by the kitchen.. food came out quickly but was cold.. Service was poor.
Is the largest I hop I have been. My experience was good our server and most of the stuff were very friendly
Been here two or three times out of convenience. The visit was not remarkable for the food or service, but the outside patio is nice. This time, we are inside. Our buster was ok, although he brought out tea and coffee mugs on Sauceda that were also doubling as honey, cream, etc holders. Not very classy. Our waitress was belligerent about a couple of issues we brought up in a non-accusatory manner. We asked for a plate of condiments to be removed because the packs were dirty and we weren’t going to use them anyway. We pointed this out so they can have feedback, but the waitress lectured us on how they “come that way in the box”. I asked for a fork because my cutlery set came with two spoons and a knife. Then someone gave me theirs, although in their set, the spoon was dirty. I pointed this out to the waitress, Patricia/Patty, so the staff can be more careful about sending out dirty utensils. She was very defensive and belligerent. All she needed to do was say “I’m sorry, I’ll be sure to let the team know.” But she escalated the situation. She even shared that it happened because they are not using hot water in the dishwasher, which means they are not sanitizing dishes at this location (yikes!). The manager, Chris, at least gave us more space to discuss the situation before jumping in to explain. He asked what would be helpful, but didn’t seem actually interested in knowing and couldn’t be bothered to offer a discount for the mess that his staff made. At Eureka, we’ve had $10 gift cards for the staff getting our orders wrong. It feels like they could have easily done something gracious like that, but they didn’t.
Friendliness of the waiters gets a bonus point but overall more expensive than any denny’s. Make sure to check out the specials as they are always a few bucks cheaper and offer essential the same food. They also have senior specials.
The food was great. Costumer service was good. Got a plate with open packages of hot sauce told our waitress she took care of it as soon as possible. Clean location
Fire fast service and good basic food, this is the place to go
It can get busy, and parking can get tight....but the staff and service are awesome. Great videos sitting on the patio. The Cali Turkey sandwich is to die for.
Went in real late in afternoon. The place was mostly empty so it was great to get some work done. Food was IHOP good and service was quick and kind. Thanks again
Great food and a fun cozy terrace, our food server was friendly and helpful. The host that seated us and handled the ordering didn't seem as friendly and spontaneous however, with a little too much waiting time for us to order, get the card, get our drinks, etc., although it wasn't busy it all.