All of the employees are super nice, the drive through line gets congested at certain times of the day because State Street is a busy street as there is the La Cumbre mall, restaurants, and hotels.
Clean and modern but a little sterile. I ordered a breakfast sandwich with cheese and bacon. The cheese wasn't even melted and the bacon I couldn't taste it all. The muffin was cold. This is the second time I've been to a Chick-fil-A in fact the same Chick-fil-A and even though I really really want to like it because everybody else seems to, I just don't get it.
Staff couldn’t even count right my order was 26.98 I gave them 40 they gave me 10.07 back I should’ve gotten 13.02 back. I didn’t bother to tell them but if I did bother I couldn’t even get not one staff member to stop because they were busy and didn’t care too much about the customer service. Didn’t even say “my pleasure” not a single one of the 3 people who helped us.
the staff here are honestly so horrible and i’ve had stuff like this happen a few times here. i never complain like this but the woman who took my order loudly announced that she only had one hour left to me, which explains why she didn’t even add half of my order to the bill. got to the window and the guy loudly complained right in front of me that he needed a few items that were “added on last minute”. i don’t know what’s going on tonight but all the staff are screaming, acting crazy, and it’s just totally out of control.
As usual, chik fil a is delicious but the drive through line is so packed! The wait was very long but they food is worth it!
These people were so freaking nice! We stopped in on our way home and it was super clean and the staff came by very so often to ask if we needed anything or if they could take our trash. Also, I watched one of the managers sit with an older retiree who just wanted someone to talk to, for like an hour! Who does that anymore?!? Love it!
Chick Fil A was good a long time ago when i have gone. Im not sure about now with the pandemic ruining everything? Someone made a comment about when it use to be Burger King that there would be long lines out of the drive thru. Burger king never had long lines from what me and my family remember. Burger king was always calm and still is whenever you go to the locations out of town. Maybe the area where Sears use to be would work out for Chick Fil A but that place would need some remodeling and adjustments. The building is big the parking is huge perfect for enormous cars etc. Especially for travelers to make a quick stop. Then to be able to get back on the freeway. People would be able to eat calmly as well inside or outside of the restaurant if it could be a possibility.
Our daughter left her wallet here, and they kept it for her until she could pick it up and declined a reward. Very sweet staff!
The staff here is amazing. We are inside and the cashier was very attentive to me and my two young children. And the kitchen/drive thru staff were hustling like crazy, but they were all professional and nice. The food is great, of course. I highly recommend the kale crunch side salad.
A little pricey and a clusterF of a drive-thru/ parking lot but better than anything else (fastfood)on the block! Not really much to say other than get that drive-thru managed a little better. And with like 4 people out there they should be able to accomplish that with ease. Good luck trying to park in there though with those 2 lines.