While I'm a huge fan of Poke' Bowls and the entire fusion experience I have to say that I am both impressed and disappointed at this fine eatery. On June 11th, 2022 around 5:30 PM I ordered the "Large" Bowl with 1 Scoop of Salmon, 1 Scoop of Tuna, and 2 Scoops of Albacore. The workers did a great job of assembling and tossing the raw cubed fish with the ponzu and soy sauce that I requested. Then, they assembled the rest of the bowl with Ginger, Carrot, Seaweed, Masago, and dry seaweed with sesame seeds on top of a bed of white rice.The presentation was immaculate. The service was bright and accommodating. I took my order to go and got home about 15 minutes later. This was the ONLY food I had planned to consume today so I feasted upon my nearly $18 entry that I could have got from Poke'Ria or any other location for about 13-15 but I was happy with it.. or so I thought. I had finished nearly 80% of the bowl when it hit me, beneath the lemon ponzu and soy sauce a pungent and FOUL FISHY smell. Mind you, Poke and Sushi is regularly rinsed, then frozen and then thawed and served NOT smelling fishy. According to world-renowned sushi chef Hidekazu Tojo, "a good sushi restaurant should smell like cucumber or watermelon. Sushi with high-quality fish that has been flash-frozen and properly stored will not smell fishy". and who am I to doubt Sensei Hidekazu-Sama?Well, 4 hours later I was feeling the effects, gastrointestinal pain, stomach cramps, horrible heart burn and everything else that comes with it - I had to leave the theater where I was watching the new Jurassic World movie and get a refund.The next day, today, I called and let the pleasant lady-operator know what I had encountered and what I experienced after. She relayed it to her manager and then I was told:"Our sushi is enough to serve 70 people and none of them have complained. We won't be doing anything for you. If you have a problem you can call the headquarters." which is the average response from many managers who do not want to deal with "Karens and Kevins" but unlike them I wasn't seeking a refund or free food- I wanted to let the manager know directly. It was disheartening that I have to be so critical with a place I wanted to love so badly.
My favorite place to have a poke. Yes it’s a bit pricey but the food is fresh and tasty ☺️
Pricy for poki for only 2 scoops. Ponzo sauce is pretty bland. The shrimp they put in my bowl was frozen solid. When I bit into it was like biting on ice. My teeth are sensitive so it ruined my entire meal. When I notified the staff they said they would give me a refund. The manager tried to give me unfrozen shrimp and a 20% off coupon. I said I won't be returning. No refund was offered.
I get this place delivered a few times a month, been eating here a few years. Tastes amazing! Prices are meh. They've only gotten my order wrong once or twice and it's been years, so that's also great.
I get this place delivered a few times a month, been eating here a few years. Tastes amazing! Prices are meh. They've only gotten my order wrong once or twice and it's been years, so that's also great.
I been a customer here for over a year. I usually come here 2-3 times a week. The quality of the food is amazing. However prices have increased and the amount of food you receive has decreased. a Large bowl has gone up in price by 12 %.. you are also now getting less food than before and instead being charged extra. Customer service has gone down and the staff is rude. If you want extra sauce, in the bowl, not on the side its an additional charge and they will charge your multiple times, not once. Owner has gotten greedy and doesn't care about their customers, instead its about profits, and poor service. If you want great tasting food, this place has it, if you want a side of poor service and being over charged I highly recommend this place. I Will no longer be supporting this business, I recommend other poki places that are affordable with friendlier staff.
The best poke spot in Orange County by far!! Huge portions, freshest ingredients, friendly staff. 10/10 would eat every single meal here if I could!
I will no longer be coming back to this poke again. Throughout the pandemic I’ve noticed their prices increase meanwhile the portion sizes of the fish have been reduced. This is understandable as the cost of food has risen, however, during my last visit today I noticed the portion sizes for all of the toppings including the rice were significantly smaller not even half of my bowl was filled up for the price of almost $16-17. Keep in mind, they used to fill up the bowl all the way despite the amount of scoops of fish you would order. The price is getting ridiculous for the amount of food you are getting, it seems as though they are getting stingy and greedy, I can understand keeping up with inflation but you are no longer getting what you pay for. Sucks because this used to be my favorite poke spot and now will be looking for another.
I wish that I lived closer to this Poke/Poki restaurant. I would be here for lunch or dinner at least weekly. I have seen reviews that say that this place is a bit pricey, but I believe that the value far exceeds the price. I have been to other Poke restaurants with lower and higher prices. NONE of them have better Quality. I always look forward to stopping in at Poki One N Half when I’m in the neighborhood.
My favorite poke spot. I love that they don't charge extra for avocado. All the ingredients taste so fresh and you get a lot of bang for your buck. Staff is always friendly and the restaurant is clean