The workers didn’t serve milkshakes just because it was already late at night and they were being lazy about having to clean the machine I guess is what it usually is sooo that is why I’m giving it the rating I am. Not to mention that when I tried adding something else to my order while at the register they didn’t want to let me purchase it and wanted me to get back in line at the drive through even though I was the only one in like ?????. Every problem I encountered here was just unnecessary and uncalled for. I’m a paying customer it’s not like I was trying to come up on something or not try and pay for it but whatever ???. Customer service could honestly be a whole lot better tbh ?. But that’s just my opinion ? ?.
Worst Customer Service. My sandwich was not complete, when I went to ask them for a replacement the cook said "I'm only gonna give it to you because it looks like you're hungry". We did not pay almost $40 for 2 combos, and extra fries to be treated this way. We are not asking for free food, just asking for what was ordered. The manager on site did nothing about it nor bothered speaking to me, they let the cook speak with me directly and that's how he talked to me.
I walked in today with my co-worker to get lunch. There was a worker cleaning to soda machine saw us didn’t say anything there were 5 women in the back. We sat there for 5 mins no one greeted us i finally had to ask the guy if someone can take our order and he had to ask one of the ladies to take our order the manager pops her head out to look and then went to the back. Then one girl comes up to take our order doesn’t say hi or anything and just looks at us. Then she finally takes my order. I’m waiting for my food and the manager puts my order on the counter and doesn’t say anything and walks away. Lol Then she yells the order number and then she had to yell what the order was lol due to the fact she yelled out the wrong order number. The was no line in the drive through and there was only 4 people in the whole store including myself and my co-worker. If you hate your job that much you probably shouldn’t bother leaving your house. People wonder why nobody likes going to fast food restaurants the workers hate their job and are rude to customers and 95% of the time mess up the order.
I was just there guy charged me 4 bucks for 7 piece jalapeño poppers, when I get home guess what they forgot??? I would give them 0 stars if possible for stealing my money , bums
Going through a bit of a rough patch and didn’t appreciate the way me and my significant other were treated with such prejudice and internalized elitism/classism by the male cashier who was logged in under his crew members Id of Emilia
Customer service was good ???, but the breakfast sandwiches are getting really small . I think I will stay with MCDONALDS.
The workers running the cash register in the front don’t acknowledge you’re there they just keep going to the back obtaining to everyone else order and ignore everyone else to to put an order in and the manager is just staring not saying anything…Very poor customer service and they all need help on multi tasking wasted 10 mins standing at the register and still walked out with no service
Ordered through the app. Female cashier that confirmed my order in drive thru speaker was polite. Got a great deal. No issues.
I went today and got a breakfasts burrito and jenny. Just says ok anything else didn't ask for a combo or burito by it self I got upset and told her are u not gonna ask me if I'd like a combo with that or just the burrito ? She replied u got the coffee. Right? Yeah because I had to do ur job and upsell my self. I get to her window hands me a small coffee I asked her can i get a large since I didn't get asked what size. Please. Now I already know she doesn't like me and is mad but guss what thats her job to upsell. Right?
Came in here with a broken leg on crutches. Employees offered to carry my food for me, obviously a good staff, and their breakfast is great.