Gourmet Burger

2431 N Tustin Ave r2, Santa Ana - 92705
357 reviews
Hamburger Burgers Chicken Wings
(657) 212-7716

WowI came with my family last Sunday and we loved it, we were a party of 10 people.First, this place is halal and hand slaughtered chicken and beef so that is great to find. Second, they're extremely nice, accommodating and have great customer service.We ordered their spicy burger; straw onion, bbq and diablo chicken. All of those were great, the kids had cheese burgers, nuggets and fries. Their fries is crispy and on point, coated and cooked perfect, onions rings were Beyond and loved them.This Will be our to go to family restaurant, hamdulilah that their meat is halal. Will see you guys next weekend

This looked so promising online. I don't like giving negative reviews but these were really bad burgers and service. There was nobody there when we got there which makes sense now that I think about it. The place is run down and only 1 employee. All the drinks were flat and ice was in a plastic bag at the counter. I have to give it to them though. Their advertising and online presence made me go there. Too bad they don't live up to it.

Was excited to try this place out. Not sure why this place has 4.4 stars. My burger didn’t even look like the ones in the photo. Nothing gourmet about it. Just an average burger with a dry bun. Patty was small. Fries were basic and over salted. Won’t be back.

One of the best burgers always fresh and tasty, old fashion been is must try for everyone!!

I absolutely love this burger place. This is the best burger place I have found in this area. Absolutely worth the money and time.I have tried Spicy Burger and Straw Onion Burger, both were very tasteful. I enjoyed every bite of it. But I liked straw onion better because of crunchy onion inside. Fries are always very crunchy and fresh. I would recommend this place to everyone. I also took take-away once and it was well packaged.Charlie is very professional and respectful. He is always very responsive. Keep up the good work guys.

I was looking for a new restaurant for a chicken salad on my way home from work and I found it. The lettuce was chopped and fresh. The chicken grilled right in front of me and seasoned perfectly. All under $10. With crazy inflation at all the big chain restaurants, I certainly will support this hidden gem several times per week!

This place used to be good but the last couple times I went here were really disappointing. Earlier tonight I ordered a burger and cheese fries to go. The mushroom Swiss burger was really dry and didn't have the Swiss cheese. The cheese fries were a box of stale, room temperature fries with unmelted shredded cheese on them.

I'm giving 3 stars because the service was quick 7 mins and the cook was trying his best.My advice to this business is too ask the customers about the seasoning before putting it on the burger.I did not like the flavor of the seasoning it was a cardimum clove type flavor. That is an acquired taste which not everyone likes very rarely on a burger.I ordered a cheeseburger and tasted clove and cardimum all throughout the burger. Very weird flavor. I tried it once buy probably would try it again.

Management changed and the quality of the food is really bad now. I'd give the old gourmet burger that I had until a few months ago 5 stars ? now it's just frozen patties, bad taste, smelly fries (maybe made in reused oil). Lady at the front desk said it's halal meat but I don't know for sure. No one picks up the phone so we went all the way there and then found out it's a new management, new everything. Burgers don't even look the way they did before. Old owners, if you're reading this, please share your recipes with the new management. If they're using your name, at least help them maintain the standard.

This place is trash. Maybe it was good at one point but this is my 3rd time here and have always had the worse experience. Understaffed, overworked, unfriendly people behind the counter. Expect a 30+ min wait Even though it's empty. Unorganized and sub par, the excellence awards they have on display are a joke. Food is okay but definitely not worth what you pay or have to put up with. Would not recommend.