We are an orange chicken lover family. But very disappointed with this particular franchise. The service is pathetic and the amount of food they fill the boxes with, is so less. It’s like they are the filling the boxes with the least they can to take more space in the box. Want them to know how to feed people by filling the boxes they are selling.
I Hate to Leave bad reviews but it was time to make this location realize how to treat there customer’s, we get food for our company from this place atleast 3 times a week and see wat we get ( Box with Half quantity ) This happened with me and my employee many times before but decided today to leave review for there awareness and Make them realize to do there job right…..Guys you need to value everyone’s hard earned moneyI wanted to post picture but it won’t allow mee too
Am in there normally every two weeks , love their, green vegetables, chicken options and beef ,and still not that expensive, love this food
I live in Pleasanton . So usually this is not my choice of location but we were at a park close by to this location and ordered some food today . My boys were extremely hungry and I thought this would be the perfect place as it was fast food . Horrendous quality . Except for the chowmein which I waited for 15 min extra for them to make it fresh . Most of the food was stale . Please avoid this location if you can . Not worth the drive not worth even a penny . Totally disappointed with the food and service . Big thumbs down to this location .Staff , Please check your food before serving the people . Major rant. I should have checked the previous reviews before heading there . Totally agree that the portion sizes are very very small .The one star I give is to the decor and the ambience which is definitely nicer than other locations .
well, I think I'm done at this restaurant. they never give you any food. I ordered string bean chicken and all I got was a plate of chow main with 3 small pieces of chicken 4 beans and a ton of onions. $10 for chow main and onions. And the staff are rude. I dont need this kind of experience.!!
Use to be a great location last few time service has gone down. Never enough help no one calling out when running low on a item and having to wait 10 min or more for food.
Meh… ? Everyone’s customer service could use some finessing.
I ordered eggplant tofu and there were only 2 Pieces of tofu!!!!That is third time I have such an experience with this location.The employees are so rude too. I ordered my food online and when I get there I saw my food was ready but the cashier made me wait 10 minutes. when I told her I’m here for pickup she told me I have to wait even though she wasn’t busy and she just was waiting for the costumer in the line to come for checkout.Not recommend this location
Glad they had my favorite dish bejing beef.
So, the quality here has gone down since the last time we came, and it also seems the portion sizes. In addition the cashier lied about cookies being included in the bag. Not a huge deal, but I can see why the place was practically empty at 5:30.