When I first started going here the proportion of fish was amazing- now it seems like they cut it in half. And the tuna has always been so yum but today it’s the fishiest tuna I’ve tasted. Which if you eat tuna you know doesn’t happen unless it’s not fresh.The employees also used to be friendly but now just seem annoyed when I do go in person.I ordered through DoorDash and maybe they don’t care since we’re not right in front of them- but super disappointed. There’s a new spot call Poke House by Whole foods, I’ll be trying them.
Pros: large amounts of fish and rice. Poke was tasty and some of the sides were good too.Cons: there are a lot of toppings that I don’t think would be tasty with poke. So it’s a bit confusing to choose immediately which toppings to get.
I'm really surprised so many reviews say the portions are generous. Generous with the rice, maybe, but not the protein or toppings. And it was about $20 for this. I've had much better poke bowls in my life though so maybe that's why. Wouldn't try them again, but I do appreciate the covid precautions they are taking inside the building.
The quality of food was good, but customer service not really.They look at you like you are a zoo animal :)))In a rush, instead of helping you out with suggestions.As poke bowls menu differs in Bay AreaNo thank you, no enjoy your meal!As those words matters in customer service
It was okay. Seaweed salad is free here when it costs elsewhere. Masago costs 50 cents when it is free elsewhere. Rice is overcooked. The spicy tuna was pureed tuna and not very spicy.
Great place! My goto place for poke bowl. Get a kids size for lighter fair ?. (And don't forget to get some cider next door at Redwood Cidery)
A good place to get Poke in San Mateo. ?????️???
Generous portions and very fresh and flavorful. Reasonable prices. 2 Convenient self ordering tablets inside
Good vegan options,the stuff is very helpful in explaining what's vegan
Great spot for poke! Fish was super fresh and excellent. The number and variety of toppings choices was awesome. The staff is very friendly. The inside of the store/restaurant is very clean and modern. There are currently four small tables for outdoor seating. Ordering ahead or using their in store Square based iPad ordering system was easy and perfect for these low touch Covid times we are in. Excellent job Pokeatery team!