Baskin-Robbins

133 E 3rd Ave, San Mateo - 94401
69 reviews
Ice Cream Shop Ice Cream & Frozen Yogurt Ice Cream
(650) 348-2454

9:45 p.m. lights are on, door is unlocked, staff is there, says on the door and online closes at 10:00 p.m. employee told me there closed!

only ONE staff during day...pretty unsafe for staff ....alone!I mean...shouldn't there be at minimum two personnel per shift, safety?

I like the bubble gum ice cream

Had Door Dash. Have used before and always very good. Did not rig bell and was on front porch long time and both orders were melted. Not B&R fault. .dasher screw u

Made my drink wrong then made it again and served it with nothing but attitude. Couldn’t say thank you or have a good night sorry that you actually had to work for a total of 5 minutes. Horrible service

Decent ice creams. Customer service not so great. One of the cashiers apparently hates her job.

not good customer service.

There are a lot of flavors and if you're new to Baskin-Robbins, make sure to ask to try some. Definitely opt for the waffle cone. We got the black sesame and taro, but the thai tea was also on our short list. We also sampled the wasabi ice cream and were pleasantly surprised - there was a kick to the flavor but still was palatable. The scoops are large -1 per person is good rule of thumb.

I get Cappuccino Blasts frequently but first time at this location. Older dude took my order and made it. I'm guessing he's the owner. Instead of realizing the importance of selling a quality product, he changed the formula to have WAY more ice and less other ingredients to save expenses.

Best pralines & cream?and milkshakes are delicious!