Everytime I come here it is super busy, but for some reason there is only ONE cashier working. The line takes forever to even get up to that cashier to place my order and then I wait again forever to get what I ordered. I see people getting frustrated of waiting in line and alot of the customers are leaving.
The worst Starbucks I have ever been to. I usually go to Starbucks everyday so I've seen a lot. However, this one is the worst with customer service, time management, and hours they are open. This place should be replaced with a coffee bean or something. Never going there again.
Ordered a hot chocolate with total 9 pump of chocolate syrup. Got steamed milk with 8 pump of mocha and it was not mixed. All the syrup was sitting on the bottom and milk on top. Ask not to have whipped cream, got a load of it floating on my drink. Drink had no taste then on the bottom of the cup was like mud, all mocha syrup. Waste time and money.
If I could give it Zero Stars I would. The worst Starbucks I have ever been to! I went two days ago and they messed up my order and charged me for an item I did not order.
These guys try to squeeze every cent out of college students. If I order coffee replacing the classic syrup with sugar-free everywhere else it is the same price, here they up charge. They don't offer a receipt so you have to ask for one to find out your being ripped off. College kids hand no sense of financial accountability so they get away with it. I'll never use this location again as long as I am here.
When I made my order the barista told me that they will call my name when my drink is ready. While waiting for my order, I noticed that there was a cup sitting in the front counter. The staff kept calling everyone' name but mine. It turned out that the drink in the front counter was my drink. Very poor customer service.
Hours are wack
My coffee has been taken from me here twice in the past. Someone actually picked it up and walked off with it.
Meh it isn't a standard Starbucks but at least it's on campus.
The baristas are so nice and work so hard and the drinks are always tasty!