Papa Johns Pizza

407 N Twin Oaks Valley Rd Ste. 100, San Marcos - 92069
70 reviews
Pizza Chicken Wings Fast Food
(760) 471-9700

The employees are pretty chill, one of them gave me 10 dollars because he had enjoyed the music I was bumping outside.

The employees are pretty chill, one of them gave me 10 dollars because he had enjoyed the music I was bumping outside.

never been to california NO ONE OUT PIZZAS THE HUT

Pizza was absolutely perfect. Great price. Ready quickly. Thank you!

Thank you. Everything was so good!! I was proud in front of my friends. Thanks

Thank you. Everything was so good!! I was proud in front of my friends. Thanks

Rarely do I leave a bad review, I’ll start off with that. I have been a papa johns customer for years and have always been satisfied with their product. About 3 days ago I ordered some Pizzas and upon arrival the doorbell rang and I walked outside to find the delivery man walking away and the pizza on my doorstep, I said thank you as I had prepaid my order and my TIP. I walked the pizza in the house to my surprise it looked like either he threw it at my door or dropped it somewhere along the way. Tried calling the store multiple times as I have no way of knowing if it fell on the floor and no answer. The app tells me to file a report for a pizza that I was craving 3 days ago and have gotten no response there either. Look at these photos... so much for “better ingredients, better pizza”Went in person and the person on duty made it right... sometimes simply try king turns the experience around.Thanks a bunch

I called to make a pickup order and after 2 minutes of the call I was ordering and then they hang up. It was very rude so, I decide to go make and order personally and when I make the order they make the pizza when they have holden their phone and the money. When the lady was giving me my change she had used a calculator and still argued the change was right and she didn’t even give me the change right...it’s unbelievable if I could I wouldn’t even give it a star. Bad service!

They are super busy here - we came on a Saturday @6 and they had a line to pick up preordered pizzas! Their customer service is amazing tho- would definitely recommend come when not peak hour!

I ordered with DoorDash because Papa John's will not deliver to my house, even though we are close by. I ordered Thin Crust Pizza, and it came as a normal crust. We also ordered the Cinnamon Pull Aparts, and they tasted old and dry, like they were made days ago. I called Papa John's because all the mistakes were on their side, not DoorDash. I spoke to the Manager, and he said he wouldn't help us because we ordered through DoorDash. The Manager did not care at all that the order was incorrect and that we were unhappy with the order. Very bad customer service. I won't be ordering from there ever again.