It took a bit for the staff to notice that I was standing there to order my food. The ice machine on the soda machine in the lobby was broken.
Always forgetting something. Went back to this one asked for a number 13 and jr bacon cheeseburgers. Gave me everything but the entree of the sourdough grilled once again.
Waited in the drive thru line for about 1 hour and when I got the window the manager was extremely rude. She rolled her eyes when I asked for sauces and she basically threw me the bag and on top of that the food was cold. I will not be going back to this jack. Very bad service and horrible management.
Perfect go to meal when you're on the road and don't have a lot of time dining. I love the two taco deal it's easy for me to eat quickly and get back on the road!
Went around 1:25 am and ordered on app. Three cars in front ... took 11 minutes to get to speaker ... took another 24 minutes to get food ... left at 2 am. Deals on app are very good ... unlike most other fast food places.
Fries were cold. Felt like they had been sitting for a while. Fast service, cold fries.
Extremely understaffed at night. I often get my order wrong. Last night a bit after midnight, they closed down the drive thru but kept the lights and signs (including the 24 hour drive thru sign) on. I saw them inside but they refused to answer the phone or the door. I paid already for my mobile order but the franchise owner refuses refunds for this exact situation. Jack in the Box owes me over $20 and 60 or more Jack Pack points that I wasted. These should be corporate locations, franchise means that they purposely understaff, under pay, over charge, and are terrible.
The manager that is there at night (around 930pm) talks to you like she was giving the food for charity or something. The guy at the register in drive-thru is really nice though. Food is amazing, specially number 10, this is one of the only Jack's where I can order it counting on the fact that it will be fresh
They made the double bacon sandwich wrong. They have a 2 for $6 which the egg has bacon mixed in, and they top it off with bacon slices. I would have driven back but I really shouldnt have to…it’s their job to make it right the first time.This is not the first time they’ve messed up my order. I’ve had several times recently where my order was wrong.
I like the breakfast jack even for lunch. I love the curly fries too.