Oros thai chicken & rice

5663 Snell Ave, San Jose - 95123
171 reviews
Thai Bubble Tea
(408) 620-1200

Currently now waiting on 25+ minutes for my order with pink my 1 person ahead of me. Wait time would not be an issue if the, very large lady, behind the counter has any sense of customer service. She refuses to customize any orders/accept your request for extra chili's. She is the main reason for my poor response.Will definitely NOT BE BACK

Stunning. Perfect in everyway

I’m going against the grain because I was extremely disappointed by this place. Seeing the great reviews plus fried chicken livers on their menu got me to race over for lunch. We were the only customers dining in.The wait for food was on the long side but when it’s cooked to order, I can totally respect the patience required for a freshly made meal. Upon arrival it became clear why it took so long: my fried chicken quarter and livers were overcooked to the point of toughness, which is difficult to do with dark meat. The crispy skin was nice after I plucked out numerous disagreeable feathers. Their special blue sticky rice was dry and flavorless. The included chili sauce (no other option) was too sweet…luckily there was sriracha available on the counter.My GF was pleased with her fried gai KMG (kao mun gai) despite the $3 charge to add a fried egg, which I thought was steep. I still might have given them a second chance except that when GF ordered a milk tea with whole milk, the clerk explained they only had non-dairy milk. It wasn’t “Sorry, we ran out of milk. Is a non-dairy substitute alright?” This led me to think they never have dairy milk, yet nothing stated that anywhere. There were simply too many points of failure to attribute the experience to being an off day

The food is good but it is never ready when you get there, why say it is ready on the app when it is not.30 minutes waiting after the pickup time

The food was blend. Pad Thai was just fried in oil without any sauce and had pieces of deep fried chicken on the top. The worst tasteless dish I had ever had in any Thai restaurant.

Poached chicken and rice were really delicious. Will come back another time!

Love their Khao Mun Gai! Very delicious! Must try!

Highly recommended yummy yummy

This was our first time trying out Oros restaurant. Oros has a variety on their menu. I ordered the Hot Thai Chicken . You can order your level of hot spice for all your food. We also ordered Yellow Curry Tofu with Ginger Rice , Green (pandan) Waffle and the Pinky Signature Drink.Everything was very delicious and the Thai Chicken was the perfect amount of spiciness. The veggies are so fresh and tasty. They make the food very nice and presentable. There Staff has great customer service and cleanliness is 5 Star rating. The packaging is very sturdy and does well for travel. You can eat there for take home. We definitely will be back to try other items on their menu.

Delicious kao mun gai. The chicken was very moist and tender; it tastes even better when you dip it into the broth and eat it with the chicken rice. The popcorn chicken was pretty good too. It could've been a little crispier, but it wasn't dry at all and had a high meat-batter ratio. Only knocked one star off because I tried the coconut smoothie and was disappointed because it just tasted like blended milk.