I went to the front desk and I did not get help for over 10 mins, I said "hello" "hello someone" but no one answered me. Far away I saw the cooker without gloves holding the fries and adding on the hot oil " with our gloves" ? Then I went back to my car and I went to the drive-thru make my order, very sad I had to make a complaint The manager came by I explained the situation from the drive-thru The manager don't care either too apologize for the situation. I thought okay maybe they having a bad day today and I went on my way.
I ordered a few meals and substituted the french fries for side salads, and when I got home, the two salads were ssooo badly rotten that I wouldn't dare feed it to my family! Then upon returning, they refused to replace them or refund us our money back! Now, first of all, they shouldn't have have even been selling any rotten salads in the first place; so that shows the level of quality that they operate on. I will not be returning to this establishment to do any type of business ever again in my life! I refuse to do business with unprofessional establishments they do not have customer service or accommodate the customers when they make mistakes!
I went into the restaurant and waited 10Minutes to use the lavatory.. after waiting I went to main check in area and they then informed me BOTH bathrooms were broken and had been for several weeks. We ordered food and when we got home two of our four items weren’t in the bag. No bathrooms, food problems…don’t waste your time going there again.
Food tasted very dry like it had been sitting out and they messed up my order, and they didn’t have the drink machine working in the lobby
Get your receipt, otherwise you won't get everything you ordered. (2 weeks ago)Now, today, 1/30/2022....I get the wrong items. I am so tired of the lack of decent service at this Jack In the Box. Extremely discouraged to visit here again. Good luck to you.
I found out that the place was actually closed in there dining room,but I had stumbled in and I was hungry I hadn't ate all day and they still took my order super nice to have done that for me!!!food was good also!!
Never come to this jack in the box late at night they only have 1 guy working everything. He got the entire order wrong and was extremely rude when taking the order rushing us the whole time. Probably over worked.
Food was cold and I JUST got it from the line. Y'all nasty. Need some respect and manners at the front. Don't ask a customer what else they want, then get mad when they answer before you ask about medium or large fries for the previous combo. Not my fault you failed to input that info before asking me "anything else". And what kind of manager just sits and watches their workers instead of helping out? Do better.
Jack n the Box has always been a easy food delight. I rated this one a low 3 stars because of it's location. Lots of unwanted foot traffic, not the most secure place I've ever been. Nothing really ever changes, except the prices. Dollar tacos are still a tasty and pasty sin. Breakfast Jack's are my usual go to, but I'm not sure for how long if the cost continues to rise. The egg, cheese, paper thin ham in a bun, what's not to love.So it works in a pinch, it's not far from the safety on my home.
Tasty food, fast service and fair prices....what more could I ask for.