We celebrated a birthday dinner as a group of 15, we were seated promptly but did not receive our dining utensils until after our food order arrived to the table and only because I asked for them, food is generally good there but the service is always a hit or miss, I do not recommend this for special celebrations...
15 minutes waiting till someone showed up and then said us that we have to wait 30 to 45 min for a table! THERE WAS A LOT OF TABLES EMPTY THERE, so why the waiting time?
I was a little disappointed.The restaurant was not kept to their best standard. Cleanliness wise.Also I ordered a medium rare steak, it was served well done. I didn't even return it. And the portion is much smaller than what I'm used to.Not just this branch. Also another, in the state of California.
Overall just a low quality Applebees. Food was lukewarm and seemed somewhat old. Service is horrendous. Table and seats are dirty, food debris everywhere on the ground.Furthermore, the servers lack basic fundamentals of good service. No napkins offered, no offer to remove dirty plates. And personality is dry and dead.
I never thought I'd be writing a positive review about Applebee's, but here I am. I had 6oz steak... and in a resturant like this, you usually end up with something so dry it could give jerky a run for its money. Yet my steak was a perfectly moist medium and flavourful. I'm not sure I expect my next visit to be as pleasent, but today Applebee's have earned a solid four star review for a job well done.
Went here with my friend the other night. Luis was our waiter. He was very friendly and provided excellent customer service. The food was brought out quickly and he came by often to check on us. Unfortunately, we came in at the end of his shift, so halfway through our meal, we got passed on to another waitress. We would've liked him to get the tip for being an excellent waiter. You guys have an amazing staff member who deserves to be recognized.
Service here has been pretty each time I have been. Mostly not durring rush times! Now that's bad! Food is always under seasoned.
I give this place 3 stars because I've been out here in the bay area for work quite a bit I've noticed the groups of people especially at the bar are quite aggressive when they drink 2 wice I been approached try to fight or starts off with normal conversation with out it being blown out of proportion to say the least,I love apple bees and enjoy meeting new people and places but past few I been to nothing really changed,we all want to be out and enjoy a good time but not like that it really kills everything,last one I was at people were laughing loudly and talking I simply put a Harley Davidson bike video down and they ask me to lower it like really,and asked me to move to the other side of course I refused and told them your louder than my phone and I can barely hear it so no which things escalated long story short they apologized but it's was ridiculous so yeah I would hope other spot similar to apple bees won't be
It’s our first time here and we had a mediocre experience. Bourbon street chicken and shrimp was good. Onion rings in appetizer was okay. It would have been better if the waiter asked for a choice of sauce. Classic Broccoli and Chicken Alfredo was little on the drier side and it was cold in no time and was way difficult to have the cold Broccoli.If you’re here better go for 2 for $25 menu on the last page as you can choose an appetizer or couple of salads and two full size entrees which is more than enough for two.
poor customer service (1hour to get dinner when we had 1 toddler and 1 baby with us, 3 families arrived after us and recieved their food before us, waiter did not inform us when asked about our food, we were told "its being prepared" 40mins after ordering and "food should be arriving shortly" after the 3rd ask) initially then had to speak with her again due to my husband receiving uncooked chickenMy husband not only threw up before we could leave the restaurant, i had to stop on the side of the freeway, and he woke up in the middle of the night due to having to throw up.This is unacceptable and I would like Apple bees to take responsibility for this.What will you do and I would like to speak with someone at a higher position asap.