The view was wonderful. The food was very good. In regards to the service, there were a plethora of issues I have never experienced in my life. Our reservation was confirmed for 6:00 pm, but when we arrived was told it was 6:20. This was not correct, but I did not complain as the table was prepared in about 15 minutes. When we sat down our sever was curt and very appeared upset even though it was early and we were the first tables seated and the restaurant was not busy. Once we ordered the food came quickly and everything was alright. Once we finished our entrees the server brought the dessert . A couple in our party wanted dessert, but the server did not come back for 20 minutes. When they finally came back we decided to just ask for our check. The server took our three credit cards (was a party of 6, three couples). After ten minutes the server said all three cards were declined. We asked if there might be an issue with their system, and the server said ânoâ. We asked them to run them again and waited 30 minutes before the server came back. When the server finally came back they said the system was down. We waited another ten minutes and finally I asked the server to talk to the manager. At that point the manager said there was nothing they could do and these things happen. When I complained about the need to continue to wait the manager said, âfine, your dinner is on us I guess.â I was not wanting a free meal, just some transparency about the problem and timely communication. I do not understand how a business can not have âdown timeâ procedures to authorize credit card s manually when these things occur.
It was just ok, too expensive for the food they serve, nice view, would not recommend.
Excellent all the way around. Great place for a date with amazing view of the bay bridge.
This was a wonderful experience from the time we arrived, until our departure. The service is great and the food is outstanding!! We will be returning in the future. If youâre looking for ambiance, great service and excellent food, you wonât be disappointed!
Lovely view, superb service, delicious short ribs and petrale sole, with excellent side dishes. A really nice evening.
We really enjoyed everything about this restaurant! The view, food, service, and ambiance where on point! Weâll definitely come backâ¤ï¸
Wonderful service and wonderful birthday celebration.
Bessal our server made our experience memorable with superb customer service.
Thanks, Waterfront crew, for a fantastic evening!
Lucked out with a beautiful bay-view table. Very good and friendly service.