Their cakes and macarons are delicious, but their customer service is disappointing and I felt like their didn’t care for my business at all. Have been buying their cakes for our birthdays for the last few years. Never ordered online, but tried this time. Minimum order is 48 hours ahead, but the online system required 72 hours (order placed on Wednesday would only be ready Saturday). So I called the shop to see if it can be sorted - since they needed 48 hours and I needed the cake on Friday night and this was Wednesday afternoon. Would be a bit more than 48 hours so seemed logical. Nope, shop assistant wasn’t sure they could do it, told me she would call her manager to get OK and call me back. Waited for a while for callback and gave up and called again myself. No update, and promised she’d call me back as soon as she heard. Never received a callback. I sent my husband to a different bakery but honestly, feel disappointed. We take our kids to Hayes Valley all the time. Will stick to ice cream instead of sweets in the future.
Cute pastry shop which is a bit overpriced.
Lovely macarons. Enjoyed the chocolate lavender (the lavender flavor was very subtle) as well as the dulce de leche. Friendly cashier who was very helpful with all of the questions.
Lovely macarons. Enjoyed the chocolate lavender (the lavender flavor was very subtle) as well as the dulce de leche. Friendly cashier who was very helpful with all of the questions.
If you are looking for a nostalgic sweet shop, look no further than Miette in Hayes Valley. This shop has glass candy jars full of sour, hard and chewy candies. Then there are the baked goods (cookies, cupcakes, bread loafs and macarons)!The pastel decor complements all the goodies so you want to buy more! So have a get together of loved ones and share. Otherwise all this sugar will send you on a high; but it won’t be as good as looking at the sweet faces of your beloved ones when you bring them these treats.
Cute place to walk around but the desserts themselves are only just ok
Truly a devine gift to San Francisco. Thank you for being amazingly delicious. I aspire to create as well as you.
Look at the picture....what kind of heart is this?Not only that, when we asked for the price, one person from their email it was $25. Then, when we went to the cashier, they said it was $35. What?
It's always a pleasure to run into Miette for a delicious sweet bite!
A cute little dessert/candy shop in Hayes Valley. We got some macarons and enjoyed people watching from the tables outside. I will be back to try the ice cream sandwiches! I'm not usually a macaron person but I think this place changed me view on them. :)