I really want to support this restaurant because I love Hawaiian food. The musubis are good, but a little too much rice and too little topping. I ordered a garlic fish plate and was sad to see it swimming in butter. See photo for how much liquified butter was in the Mac salad and greens.
We were delivery regulars of this place for a while because we liked the food. Went in to pick up the other day for the first time because I happened to be in the area. Like another review said, the guy at the front counter kept coughing the whole time I was in there without a mask on...coughing into his hand and then handling to go orders. I'm not a germaphobe but it was really gross and you can't unsee it. Gross enough not to order ever again.
Not good. I asked for a takeout delivery to be ready at a certain time. They must have cooked everything immediately because the fries steamed in the bag and were beyond soggy plus the macaroni salad was melted by the chicken. Boo. It’s a hard pass from here on out
The quality of the food at this place is pretty good. You'll find a lot of staple dishes here and it's at a convenient location near the rail. I would say, however, that customer service here needs work. They are less than enthusiastic and are not quite welcoming.
The food was ok but customer service sucks. She didn't deliver us our orders, she made us get up to pick up our food and everything. We had to get up each time to grab our utensils, napkins, straws and drinks while she just stand by the counter. And she was bothered for everytime we ask for anything. She made us do most of the work before and after. She charged us .50 cents for our togo box and .50 cents for the sauce. After we ate she asked us to grab our plates and hand it to her so I asked her would you like us to wash it too and she said no this is not Mc Donald's this is a restaurant. I'm like wow.
The “Portuguese sausage” is shaped just like spam (flat rectangular slices), not the traditional sausage I was looking for.
Really disappointed. We threw out our food. Rice tasted molded, greens weren't fresh. Did not seem sanitary. Dude in the front didn't have a mask on and was coughing. Definitely not coming back here. We had a few bites and are legitimately worried about food poisoning.
Not authentic Hawaiian bbq macaroni salad is terrible and more then likely store bought, place is covered in flys very disgusting
The chicken katsu is crispy and juicy just like it should be and portions are generous. I go here when I have a craving despite Ono is close by (too dry there). The rice is good and the macaroni is decent. Service is quick and very friendly.
Yummy food and fast service. Can't go wrong with the combinations