Ben & Jerry’s

Pier 41, San Francisco - 94133
76 reviews
Ice Cream Shop Ice Cream & Frozen Yogurt Caterers
(415) 249-2656

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Cool. Very high prices. Good overall

Sadly overpriced and small portions. For the price of a large cup you could just go to the supermarket and buy an entire tub.

Very delicious, but quite pricey.

Randomly opens and closes. Even when you call 30 minutes before and they say oh yeah we will be open for the next 6 hours it can be closed.

Terrible service stood in line 30 minutes then got to window and guy said we're closed shut window when he could announced closing time before we stood there all that time will never stop here again.

My husband's favorite is chocolate. He had the double chocolate in a cone and he went back for seconds. Very tasty!

If given the option to give zero stars I would. Worker made a condescending remark about serving a slush in his hand after asking if I wanted to have it in a cup.

Great location, definitely a crowd pleaser as the line was long. They were out of a few flavors we requested. 1 of the 4 items we ordered came out as the wrong shake. Tasted good.

I love this place. I came here last weekend and the young lady that works here did not give me the right amount of change back. I didn’t notice because I was exhausted. As I was waiting for my ice cream she ran over to me, apologized and gave me my correct amount of change. The integrity of your team members speaks volumes about their character as well as your companies leadership. Thank you for providing quality customer care and service as well as your delicious ice cream.