Arlequin Wine Merchant

372 Hayes St, San Francisco - 94102
125 reviews
Wine
(415) 863-1104

If it wasn’t for the delicious food and the amazing job the restaurant workers did, this place would be a one star for me, which is very disappointing, since my friends and I were very excited to visit.From the moment we walked in it was obvious that the staff was not excited to see us. The person working in the wine shop barely acknowledged us, and mumbled under his breath to let him know if we had questions. We did have questions, but they were all met with a cold and indifferent answers. We all felt very unwelcome and awkward with the front staff.Regardless we wrote it off and thought the place is just quirky and maybe the staff is super knowledgeable and doesn’t have time to address the needs of pure mortals but maybe they know their wine…Unfortunately even their wine recommendations were terrible…we tried the white flight and had a favorite, but wanted to try something similar. I specifically asked the guy working the wine bar at the time for something similar. First he gave me a red….when I asked for white. I wrote it off to him not hearing me correctly. Then we had a conversation about how I do not like sweeter whites, he suggested for us to try a Gewürztraminer, which was surprising since those are sometime pretty sweet. He assured me it was dry.It was not…it was exactly what I asked forIt not to be…and they charged me a corkage fee …which is also odd given the fact that this is a wine shop which offers bottles to be enjoyed in the garden. Needless to say we left very disappointed and didn’t even ask for a refund on our barely touched bottle since it seemed like too much trouble to confront the unfriendly wine shop staff. Very disappointed, Particularly in the wine staff that served us…For anyone looking for a wine bar with a knowledgeable and friendly staff please go somewhere else, may I suggest the lovely Ebb and flow across the street.

This is a clamoring wine shop with a wide extent of wines to satisfy the two tendencies and monetary plans. This wine shop incites my advantage since it sells a wide extent of wines at sensible expenses. Their customer help is uncommon!

Second time here. Will be my last.Wines are fine. Staff, not so much. Other nearby places that sell wine with less “dude tude”.

Wine: BSpace: A-Service: C-Really weird experience. Tried ordering a pair of flights and the guy working there aggressively attempted to get us to order a bottle instead. Then poured the wine and essentially told us to go off and awkwardly carry our now full glasses the patio. Clearly wasn’t interested in anything other than meeting his quota.The wine was pretty decent. I wouldn’t get the white flight again, but the red had a few delicious Italian wines that considered getting a bottle of.The patio space in the back is absolutely amazing with lots of books for getting your own space. Space heaters are hit and miss, but so long as you’re there at a reasonable hour it’s not a big deal.

Very helpful in picking a wine for a dinner party

A favorite!! Exceedingly happy to see that they weathered the pandemic!!Great staff, great wine selection, especially French wines!

Nice place to buy a bottle at very reasonable prices, pay the $10 corkage, and sit in the delightful yard under the trees.

My friends and I stopover here in your shop because we were captivated by the nice view outside and the entire design of the shop. As we entered, the place was clean, and the staff was very entertaining. When the waiter gets our order, he was very informative and friendly. Meanwhile, when our order was already served, we then taste it. The champagne and the beers were good. It was truly worth it and satisfying. We will be back!

This place is the best! I really love to come here every Saturday to buy my favorite wine to complement the meal that I always prepare every Saturday evening. This wine shop really has the best wines to choose from, and their staffs are very helpful. It was truly the best wine shop in the area, and I will surely recommend this to all. Keep producing good wines, people! THANKS!

A perfect little shop that curates a refined selection of wines, liquor, and beers. I love the fact that they had a massive selection of wines. They had all types of wines and liquors to choose from. The staves were very attentive, and detailed explaining the wines. The owner was so kind and friendly. I will surely visit this shop again.