This review is more about customer service than the food.For the 3rd time that I have ordered on line for pick up, they have failed!! I gave them more than enough time to fill order. What happens when I get there, order not even started, still sitting on printer!! Also instructions for extra wasabi and Agua chili...none!! Even when asked before I left store, they said it was in the bag.
Been here 3 times and each time the quality of the fish each time was very bad and tasted old ( too fishy..) but the staff is very kind and the atmosphere is nice. Though I don't think i will come back
Great food, great service. Thank you to the poke server with the "Pulp Fiction" shirt. Really nice and welcoming.
This is definitely my first and last time going to this place. First of all the person serving us didn't seem to be ready to help and somewhat was reluctant to answer our questions even when we made the disclaimer that this was our first time visiting. I was not to fond of the hand mixing of all the ingredients, I'm used to doing that on my own. There was a particular ingredient that seemed to come from a can, and I am not sure which of the tuna I ordered, it definitely did not fit in and threw off the freshness of a poke bowl. And last, the side of seaweed had alot if green die that it stained my white rice, I don't think I have seen seaweed do that in the past.
Honestly I love this place! The only reason I'm writing a bad review is because I've become really disappointed in their serving sizes. They used to be really great about the serving sizes! Now they barely even cover the rice. The portions are at best 1 1/2 of a large scoop worth of protein. The food is great do not get me wrong but I've been going here for well over a year and the only times I've noticed the portions being better is when they have new hires because I'm assuming they haven't taught them how to be (for the lack of better words) stingy. I have asked about giving me a little more even if it was just half a scoop more they said they charge extra for "extra scoops". I also decided to call regarding the portion sizes they said basically that they got different scoops "smaller scoops" (in their words) . I followed my complaint regarding sizes if they changed scoops and if they know the portions are smaller then why are they increasing the price so often? They had no proper answer. Not only that but their prices went from originally I believe $15 for a large bowl to eventually $16 then it went to $17 now $18? So we're paying almost $20 for a "large" bowl with less than the size of a good portion?
Tried it and wasn't disappointed. The poki bowl was the yummiest bowl I've ever tasted. Will definitely come by again.
Their food is incredibly fresh and delicious. Their staff is always kind and helpful. I am generally not a fan of poke and sushi but I thoroughly enjoy my PokiMX bowls and rolls!My favorites are:Spicy crab and shrimp poke bowlCucumber Wrap sushi rollSweet Dynamite sauce (so good!!!)
Is this what they call a burrito? Oh wow!! I use to go every week but after this no thanks this looks like a torta and paid about $16
Amazing tasty food and cool environment.
The staff behind the counter was very helpful and made the ordering really easy. The portions were huge and it was fresh and delicious. We will definitely be back!