Loved this place for years! Consistently good with huge burgers to satisfy any and all. The breakfast burritos are huge and so "simple" good.... Meaning it's just straightforward ingredients to make a great tasting food. The All-Meat breakfast burrito is about the size of a newborn so be prepared to share! Hours are hit and miss now since they are short-staffed. Definitely feel for them and always try to support them when I have a chance.
Omg the menu is spectacular! I always feel like I'm walking into a candy store but food ya know! So much to choose from and its all good. I've eaten the kosmo burger numerous times always delicious! The zucchini fries order is huge so start with the small, its enough for two people! The shakes, omg, the best! Any flavor will do! They are so nice there and I always thank them for being there to serve me as help has been hard to find to work there. I was in the drive through line for 30 min waiting to order and get my food but it was worth it. I love supporting local businesses and they truly deserve my money!
Don't come here unless you want to be kicked out after you place your order and get your food. Forcing a family to eat outside (that has small children) with NO BATHROOM ACCESS is just ridiculous. If I wouldn't have already paid, and my children weren't hungry I would have left.This place has some of the rudest employees I have met.I work retail, so I always give grace but this just takes the cake.I will not be returning!!!!!
Called in an order yesterday so I wouldn't have to wait in the long lines in the drive through. They said it would be ready in fifteen minutes. I pulled up ten minutes after placing my order, only to have the extremely rude "manager" (she swore she was the manager) lock the doors on me as I pulled in. Five minutes early. I called. It took calling twice to get them to answer the phone. She finally answered and informed me I need to go through the drive through. My response "no ma'am. I called in my order to avoid the line in the drive through and I was never told you'd be locking the doors. It's 600 on a Friday night!" She told me to come back to the door (mind you, I'm disabled and walking is painful. I've already walked up there once, stood for five minutes and gave up when she glared at me through the door. )So. I wrnt back up. Waited another five minutes and she still hadn't came to the door. I decided at that point this business didn't need my money. I walked away, climbed into my car and drove off. She never opened the door until I was already back on foothill.I don't understand how this place is still in business. I know I won't be back.
Mediocre experience overall. I get being short staffed and food taking longer, but forgetting to make food is another issue. One Burger had almost no thousand island, another was cold from the excessive dressing, the third had way too many onions. Fries and onion rings are barely cooked resembling Casper the friendly ghost with almost nocrunch. We really wanted to like a locally owned business but will not be returning.
In response to the owners response to my post: Please ask your staff, I called and specifically asked to speak to the manager and was told you were busy! I specifically asked the female that answered the phone to please replace the entire order because the person returning the burger rushed out of the house to get my order corrected. I knew that his burger and french fries would be cold and unappetizing by the time he returned home. The employee at the counter and even the cook came and apologized for the mistake. The person that did the return said someone, whom he could only assume was the manager, told him that they wouldnot replace the entire order because he didn't bring the entire order back. Please ask your staff. We have been patronizing Kosmos since we moved to La Verne in the late 80's. That is why we were so disappointed by the way one of your staff handled the situation.Went through drive thru - one burger was specifically ordered dry - no sauce/pickle. At pick up window, inquired that burger was dry. Get home, burger has the mayo/pickle sauce on it. Immediately call and ask to speak to manager, but am told manager is busy. Employee who answered was very nice and polite. Asked that entire order be replaced so that one of us doesn't have to eat a cold burger & fries. Cook was very nice and apologized for mistake. Manager is the reason for the bad review - he refused to give us a new order because we only brought back the burger with the sauce. Too bad we ran out the door to return it so quickly without grabbing everything. Told the manager we've been long time customers and he didn't care. Can't support a business that doesn't make the order right, I have to to return to the restaurant, and then the manager doesn't care. Too many other burger places to patronize.
We always go here to eat whether for breakfast, lunch and dinner whenever we can when we’re around the area...Love the coziness of the place, the ambience, the pine trees outside, the workers are so nice and helpful and the food choices are amazing!!! They have all kinds of food, they even have gyro sandwiches, pastrami sandwich, carne asada, ginormous burritos(my son’s eye bulged when he was given his burrito?We thought he wouldn’t be able to finish it but he did ‘coz he said it's yummy, they also have the “real” breakfast steak. I always order the French toast breakfast with coffee, my favorite. Their prices are very reasonable and affordable, their servings are huge?They also have horchata which my son and mom loves so much. I also love their toast. My family loves this place.
My favorite, chicken tostada. Love the crew there. All very nice people.
Price Is fair I suppose for a 1/4 lb burger that was an ultra thin slice of meat with a PILE of toppings on a HUGE roll. Service was fine. Probably won't return.
The food is kinda meh nothing special more expensive then other places that have better food such as Alpha Omega in Covina. Came her a couple times prior to my visit and they where closed with no signs or anything indicating why or that they were closed also.