The server didn't give me a choice of dark or white meat--she assumed she knew better--the food was a long way from the Boston Market of old (back in the 90s). Too bad, as it was once one of my all-time favorite places. The choices are severely reduced and the food display was not at all appealing. I ordered anyway in case I was wrong--not. I will not return.
One of the only Boston Markets in the area. They had my online order ready. The store was clean. Food was okay. No complaints here.
Decided to go the easy route for xmas dinner. Ordered the spiral ham complete dinner that included: spinach artichoke dip, mashed potatoes, gravy, cinnamon apples, sweet potato casserole, rolls, pumpkin & and pies. When I picked up the order, right off the bat they forgot the dip; & didn't have any rolls, so got cornbread; & didn't have anymore pumpkin pies, so gave 2 apple pies. The gravy was oddly bitter tasting; the sweet potatoes were sour & rancid like; & cornbread was super flat & tasteless. Everything else was ok, not sure worth the $170.00 that i paid for it
The food was good however it seemed as though portions have gotten smaller-- cornbread was thin. Side servings didn't seem to be worth the price I paid for a meal.
Always a wonderful experience!!! I think her name is Destiny, she is a Class Act!!! Always kind and so are rest of the team!!! Thank you for your continued Great Service!!!
I was part of the Thanksgiving fiasco here, but considering COVID and the hiring crisis I held no ill will, things happen. However, after words the company did absolutely nothing to make it up the customers and this is why they'll lose my business for life. They sent some half ***ed excuse of a voucher that could only be redeemed in person, I tried redeeming it at this location and the next closest and both stores failed. Either zero staff or were closed except for catering orders.. a week before the holiday? Makes no sense. Voucher expires before the new year so what was the point?
This is based on their Thanksgiving Meal Prep while picking up and about the food itself. First off the experience of ordering online was pretty good. I was glad there was still an option to be able to order, a few days before Thanksgiving, compared to many different places that had already been sold out. I ended up getting the Turkey meal that would feed 4-6 people. When I got there, there was someone outside giving meals, but I guess I had to go inside to check in before I was able to redeem my meal. After some confusion I was able to finally go outside to pick up my meal, but they had to still pack my meal. It seems like they were falling behind schedule, but I was happy I was able to get out of there after not too long.Again I ordered the:Complete Boneless Roasted Turkey Breast Meal for 4-6This included:Boneless Roasted Turkey BreastSpinach Artichoke dip and Sesame CrackersVegetable StuffingCranberry Walnut RelishMashed PotatoesGravyDinner RollsApple Pie Whole (You can also choose pumpkin if you wish)I ordered this meal cold, so it was great that it gave instructions on how to heat everything up under 2 hours. I just wished that everything was oven ready, so I could be able to just put everything in the oven, it would be easier.The Turkey was surprisingly not dry, especially with the gravy and Spinach Artichoke. I wasn’t too big of a fan of the Stuffing, or mashed potatoes. Seemed lacking of flavor or was a bit too dry. The Spinach Artichoke and Cranberry were def the favs out of everything.It is good to know that this place does still take orders week of Thanksgiving, but I just hope nothing like what I read on the news would happen. (Rancho Cucamonga location just put up a sign and said sorry, we couldn’t keep up with the orders)
Once this was the best healthy option for fast food but now; the food quality and the restaurant facilities are in the urge of closing down!
Sides were old and stale from being left out too long. Cornbread was undercooked and basically inedible. Chicken had a weird taste from sitting out too long. You'd be better off going to Costco to get a chicken for 5 bucks.
Always enjoy the food here, but the price for prime rib is a little steep