It was closed! No notification. No signage. Justâ¦closed. I think itâs still in operation, but you couldnât have proven it by the looks of the place. DONâT TAKE RESERVATIONS IF YOU ARENT GOING TO BE OPEN!!!!
Went here for a graduation celebration. Made reservations for 8 people and we were the first people in the establishment. It took over an hour to get our food and we watched as smaller parties arrived, ate and left.When we eventually got the food, the graduate didn’t get their meal till another 30 minutes after everyone else in our party. So everyone felt bad at the table and it threw the whole vibe off. Waitress knew who was the graduate too.Then when the check came, that ended up being another issue. We understood the 20% surcharge for parties greater than 7. No issue with that at all. But then they charged us another 3% + 5% + 15%. Spoke with two separate waiters, and the bartender and neither couldn’t explain it. The had to keep going to the kitchen to ask the “chef” what the extra charges were. And it was a different story each time someone tried to explain it. I got so upset and caught such a bad headache (which could have been from the salty food) I just paid and left.All around terrible experience that left the whole party feeling cheated and made the staff seem shady. Never again. And I’ll ensure to spread the word so no one else is “suckered” at “suckerfree”.The food was way too salty and very forgettable.*edit since the owner commented on my review.I see your math being explained now.1. You also added another 3% surcharge on top of the “20%”. Still I have no clue what that’s for. I’ve never seen such confusion on a check in my 38 years.2. 3 of YOUR employees couldn’t explain the receipt to me. And they continually apologized to me, and said they were gonna figure it out. Then took the receipt to the kitchen twice to get a better answer. One of the waiters said it was because of inflation and the rising cost of food. So there must be a lack of training at your establishment.3. You never addressed the poor and slow service at your establishment. Which was one of my concerns. And based off the other reviews, I don’t think you could care any less about your place being a hit or miss.
4.5 stars. Seafood platter was well cooked and generous portions. And the sides were all delicious as well definitely recommend
Fatherâs Day out of 8 dishes 4 were sent back, so bad the waitresses offered a huge discount, which we declined, but she did it anyways. Great front house service, opened late on Fatherâs Day very short staffed
Our experience would have been 5 stars, but our waitress seemed to have a teeny tiny bit of an attitude.
Had reservations but was told when we arrived that they were closing early and had run out of many entrées.
I made 6:30 reservations, thinking that would be plenty of time to eat and arrive at the theater directly across the street by 7:30. We placed our order right away, but at 7pm we still didn't have our appetizer. We told the waitress that we needed to leave in 20 minutes- she expressed that they only had one person in the kitchen, and that there was no way our food would be out in time. We left without eating- and sat through a three-hour show starving. Additionally, they have no beer on tap even though the taps are there and on the menu. Unfortunatley, I think this is a sinking ship. It's sad to see- we have eaten here several times in the past and enjoyed it.
Quality of food just does not match up with price point. Drinks are watered down.
Service sucked big time! Good great
This is a really cool place with a great menu! Unfortunately we dined on a bad night for them lots of service issues didnât get our dinner order in time after waiting over an hour. Had to cancel it and weâre on our way to a show. Would love to try this place again but it was super disappointing.