The gelato is great! Customer service this afternoon was not what it was last night. The young girl had such a poor attitude I will not return for the rest of our stay. She thought I was angry about the fact that some flavors were empty, but not at all. The fact that she seemed annoyed to serve was the first issue. But the fact that she gave me back too much change and couldn't even acknowledge me with a "thank you" when I gave her back the extra money was beyond rude. I should've kept the $5 - but I handed it to her, told her she gave me back too much, she grabbed it, put it in the drawer without a word. I say "YOU'RE WELCOME" and then she asks if I have a problem. Is she kidding me? You should re-train or get rid of her. Plenty of other gelato in Cali for our group of 10!!
Today I went into Gelato and Friends and had a wonderful experience. The person there was super attentive and helpful. The options were organize based on water based and dairy based, perfect for those who have dietary restrictions. Looking forward to coming back next week!
I would give 0 star but i can’t. I came to the shop on Sat afternoon, was only me and a staff, she was so rude, she didnt say hello or thank you, her face make me feel like i was begging her for ice cream, she didnt tell me how much i need to pay,i gave her $20 and she gave me change. Gelato was good, location is perfect to walk around the downtown. But i definitely wont come back, dont want to pay for the bad experience.
Great selections of gelatos and non dairy ice creams at a great price, with great view of sunset, what else do you want?
Absolutely delicious ice cream, would have given 5 stars except there is no bathroom access. Otherwise an awesome find
Nice and clean place.we visited with our family and staff really friendly also patience with customers. We really appreciate it
Excellent gelato. Terrible service from the lady serving
Good flavor choices, nice variety. Helpful and friendly staff. Very clean inside and out. Has cafe tables and umbrellas for some shade.
Awesome Gelato with super nice staff!This is the best place in SD. You should try every single flavor here. In addition, the staff Sofia was soooo kind. All the flavors she recommended were delicious. That's why I visited here twice a day during my trip. Also my phone was dead but she lent me hers for nothing. Thank you for all the happiness I've felt here.
I got the flavor of raspberry pineapple & lemon, both are sweet and sour, really good taste in the summertime.I had a sample of vanilla flavor, it’s also good.Clean and nice place.