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BEWARE!! You have to type in a 7 digit code to get in any building door AND even to use the ELEVATOR. No one should have to punch in a 7 digit code to enter a building much less use the elevator that’s already inside a building that you used a 7 digit code to get in to!!! They have removed the key fobs and this now the only way to access your home. Do not move here. Very unsanitary in the wake of covid and annoying and unnecessary!
i hate having my own place to stay at 13th and market i hate this place i hate that place so i pick city heights magnolia place apartment dale street new Iberia Louisiana 1001 for me to have my own place to stay way more better than 13th and market so that way i can stay having alot of fun living and staying by Walmart super 1 and all the rest of alot of them stores across them streets because i would never ever kill anybody
i like and love having my own place to stay at in city heights magnolia place apartment dale street new Iberia Louisiana 1001 way more better than that because i would never ever kill anybody
I’ve had THE WORST experience living here. My privacy has been violated, my package was taken by the ONLY PERSON I gave my Parcel number to (staff member) while I was out of town, which I’m still fighting for it. If you say you have the package and have myself and staff looking for it in the mail room, then you change your mind and say well I don’t think I have it or maybe Security got it off my desk, but Parcel Pending shows it was taken. Either you picked it up or you gave the number away to someone else to pick it up.Since I’ve been here I feel I haven’t been treated professionally with respect or good customer service. For every complaint, there is no accountability.Never in my life have I experienced this treatment from management and staff. It makes me feel the treatment is racially based. This was not a good decision!!!
I’ve had THE WORST experience living here. My privacy has been violated, my package was taken by the ONLY PERSON I gave my Parcel number to (staff member) while I was out of town, which I’m still fighting for it. If you say you have the package and have myself and staff looking for it in the mail room, then you change your mind and say well I don’t think I have it or maybe Security got it off my desk, but Parcel Pending shows it was taken. Either you picked it up or you gave the number away to someone else to pick it up.Since I’ve been here I feel I haven’t been treated professionally with respect or good customer service. For every complaint, there is no accountability.Never in my life have I experienced this treatment from management and staff. It makes me feel the treatment is racially based. This was not a good decision!!!
Lived here for 3 years. Great for 2 years, too much pee smell and air bnb people clogging up the once great vibes.
I lived here for 2 years and had a number of unfortunate run-ins with management. On top of being non-responsive and failing to take ownerships for mishaps on their end, they took every opportunity that presented itself to apply extra charges against my brother and I. During the height of the pandemic, my brother tried to pay his rent online two weeks early, but accidentally selected an expired card. Instead of allowing us to simply electronically resubmit the charges by the deadline, they forced us to make in person trips to the bank to obtain cashier checks for months, despite California's executive stay at home order, in complete disregard for our health. I raised my safety concerns to management but they did not care and continued to require that my brother and I make in person trips to the bank for months during the height of the pandemic. Although one of the onsite managers, Jose Amador, was great and actually helped undue the cruel treatment we had been subjected to for months, the rest of management was sub par at best.Further, there are only two working elevators for the entire apartment, one of which is a service elevator that is slow as molasses. The entrances also smell like urine given that the building is pet friendly and there is no service that regularly cleans those areas.If you do decide to move here, please make sure that you read and understand every sentence of your lease agreement. Because if you are even an hour past some kind of deadline, they will try and stack as many late fees/extended penalties against you as possible.I will never rent here again or refer this establishment to anyone I know and care about. The rental prices far exceed the quality of living and amenities.
I went there with a scheduled tour of the apartment and they no call no showed me.I had to spend 30 minutes trying to fix their mistake and waste of my Sunday. Apparently the leasing office was supposed to be open and it was “strange” it wasn’t. They didn’t even offer to reschedule me.The apartments are very nice, but no call no showing (which, looking at these reviews is a pattern…) is wildly unprofessional