Cold Stone Creamery

1150 El Camino Real Ste 192, San Bruno - 94066
147 reviews
Ice Cream Shop Ice Cream & Frozen Yogurt Custom Cakes
(650) 871-2882

Cold stone is dropping the ball today. We’d been promising our 5 year old coldstone for days. Finally my bf and I had the day off together so we first went to the Daly City one on junipers Serra. Closed. 5yr old melts down. Bf drives us all the way to San Bruno coldstone. Closed. This one at least was nice enough to have a sign that said “closed today”. The one in DC was just straight up dark and we ended up standing around waiting for them to open for 20min (they said they opened at noon, we got there at 1230 and stood outside for another 20min). So frustrated. My poor kid is so sad.

Friendly staff, quick and easy in and out for a birthday cake.

Pretty good ice cream. Consistency was a bit mushy and the price for toppings is a bit much. Their signatures make it easy it order and taste pretty good.

I made an order through the grubhub app to pick up and not have to wait and not wait in line, the app informed me to pick up at 7:55pm I arrived at the staff and asked cim to get my order that I asked for by grubhub, she told me I arrived too early and I had to wait 20 more minutes, the online orders were created to facilitate and not waste time on lines, I pay more on my order just to not lose time on lines

I made an order through the grubhub app to pick up and not have to wait and not wait in line, the app informed me to pick up at 7:55pm I arrived at the staff and asked cim to get my order that I asked for by grubhub, she told me I arrived too early and I had to wait 20 more minutes, the online orders were created to facilitate and not waste time on lines, I pay more on my order just to not lose time on lines

It's amazing how they let you see what their doing instead of not showing you what their doing to your ice cream, The ice cream cakes are very yummy, And would definitely be going there again.

This place is horrible. Called 3 times for a cake for someone birthday and they sold my cake to someone else. The problem is that I called 3 times and I went to 5 stores looking for a specific cake and when I got there they sold my cake to someone else and that is why I am leaving this bad review for them. They need better staff at this store that actually speaks English. The woman and man that was there was very unprofessional. They need to hire people that understand the customers.

Good ice cream. Uncomfortable seating situation inside. They should spruce this place up a bit. I will stick with Sprinkles Cupcakes & Ice Cream.

What a great taste! After having a fine Kabab at Shamshiri restaurant in Westwood, it is time now for Persian saffron ice cream. They have many other flavors, but that was what I had and loved.

Cake batter ice cream with yellow cake, and bright blue frosting. Add star sprinkles for a little crunch.