Barista Lucien makes sure my coffee is well grind and it’s delicious to the taste of my mouth. He really knows how to grind coffee the right way especially when asked for the third time. He takes orders really well. I like when there is extra whip cream on my coffee.
Giving an over score of 3 for the lack of employees working on Sunday when kids eat free. Food is worth the wait though. Any ways, we ordered for pick up, food should have been ready at 5:45. It's 6pm now and still waiting on food to be prepared.
I made sure to visit this store around 10 or more times before leaving them an honest review. Unfortunately, I've had too many occasions where I left unsatisfied with the service, wait time, or drink quality. Several encounters I was told I could not use my reusable cup for a beverage, when I know this is not the standard for Starbucks. Sustainability is among one of their core tenants and this location was inconsistent with those promises. This location is home to some of the slowest Starbucks barista's in the IE. Drinks in the cafe take about 10 min to make after ordering, while drive thru takes about 20-30 min from entering the drive about 8-10 cars back. This is below Starbucks standard. Besides the obvious turnover and inventory issues this store faces, the cafe is among the roomiest and comfortable in the area; it has the cushioned leather seats that used to be at many more Starbucks locations. The ample seating is followed by several outlets and two key-paded gender neutral restrooms and a security guard posted at the door infrequently. Lastly, this location seats itself now in the middle of two competing stores both east and west of its doors. One near the 330 highway on-ramp and the other nearest to St. Bernardines Medical Center. I hope this store improves but perhaps a store down the road is a better bet for your regular coffee fix.
I am making a formal complaint with the health department tomorrow this is absolutely disgusting with tampons on the floor!!!! Both bathrooms are nasty!!!It’s 9:30 pm SLOW and with 4 girls working one could clean it!
Horrible service, all they do is goof around and mess up your order. Laughing and throwing tongs around the store. Gave me cold food and it was the wrong order at that. 0 starts if I could
I absolutely love this location. Recently they’ve made a lot of changes and good ones. I received a hot food item with a cute little message on it
OMG i have I love this place, and that one guy Jerry Raul amazing service. This just became a must stop by place for me now ?
Starbucks empty, 232pm. Clouds dark outside. Looks like rain later.???? Drive thru a little busy.
If I could give them zero stars I would!! They don’t ever have anything available….today was just the last straw with them. I waited in that loooong drive through line and asked for two medicine balls, they don’t have the ingredients…then I asked for a hot chocolate and they don’t have regular chocolate. I said “you guys don’t have anything?” And the cashier replies “No, sorry.” How does a Starbucks never have the things it sells? It was a huge inconvenience because I was on my way to work, and that cut into my time for no reason. Do not waste your time. There’s a good Starbucks no more than 3 miles up highland in the walmart parking lot : 4140 e highland Ave, highland, ca.
Not sure if you can see or not but the kiln is curdled and spoiled. I didn’t notice u Tim I got home when I drank my coffee finally. I had this happen a few days ago the milk was spoiled. I went back inside and they made me a new one however the guy thought it was so hilarious and proceeded to pour milk from the same gallon . I saw him he laughed when he was confronted I didn’t even drink it and threw it out. I loved coming here they have a few girls that are so sweet but the rest need an attitude adjustment. I mean come in who would drink a coffee that has spoiled milk in it .