Very disappointed. 3rd time today I get burnt waffles and no fruit on my bowls . They didn’t even say anything this is the worst part.
Really nice person. I made a mistake with my order and with no hesitation he replaced the wrong one for the one i needed
They open and they have a sign that they are closed everyday this early the workers there are slow and they need to have a better improvement on their work etc...
Management at this place is absolutely HORRIBLE! Need to replace the manager and person above her! Place is always out of essential products and manager doesn't know how to schedule staff properly! Time for a CHANGE!
Horrible customer service no one is ever at the front super easy to steal because no one watches the store they’re in the back doing God knows what wait is always an absurd time because the employees don’t seem to care about their job.
I usually don’t write reviews, but this was unacceptable. I arrived around 2:30 pm today and the doors were locked with no one inside. A family that was waiting outside said that they saw both employees leave a few minutes ago. AT LEAST 4 more cars of people drove up and tried to enter the store while I sat in my car on my phone for 20 minutes to wait for them to return. By my count, I’m estimating that they lost at least 10-11 customers while they were gone plus myself. When I left @2:50 pm, they had not yet returned. There was no sign on the door indicating the reason they were gone. This is really bad for business. I’m very annoyed and disappointed. I decided to get my big order of smoothies at Nekter instead. They are generally more friendly there anyway.
Got there at 4:45pm and the door was locked with the worker guy just sitting there on his phone completely ignoring me. Second time in a row, so for now on I’m going to juice it up
Where do I begin?Well let's just start with once I walked into the place and of course there were nobody in line beside the customers that were waiting for their order. The worker was already in a bad mood as you can see her slamming things around like if she was mad at the world and not care who see! I felt bad for her while waiting patiently for her to finish doing the first orders I already had tip ready for her because I know how crazy it's getting for the workers in food industry now and days. After finishing the orders she finally attended to me and of course said absolutely nothing! While I was giving her my order I dropped the tipped into the jar and as I looked into it well it was empty and I wonder why! handed her the cash and she gave me my change back and just dropped it before I could even catch it. While I was waiting for my drink she was still slamming stuff around and taking her time and tell me why the two customers that ordered after me received their drinks first! I'm sorry you had a bad day but we all have bad days. I don't know what this worker problem is but I think she needs to get anger management. I wouldn't suggest anyone coming here unless you want to wait for literally an hour to get your smoothie. I know she's not going to get fire but she definitely don't deserve a tip either!
So it’s Sunday Janurary ,16th 2022 5:30 pm. I’m not sure why you guys closed so early but the door is locked and besides myself a few other customers came to the door confused on why the door was locked & why she was ignoring us . We knocked and waved and she didn’t acknowledge us bare minimum. If the system crashed be polite enough to make us aware of that, having customer service is apart of engaging with the customers. She was pretty rude. This girl had glasses and braids. I don’t write bad reviews but here we are.
I am here at 6:30 when they say there opening and nobody is here to open the business. Waited 15 minutes and still nobody showed up.