Arrived 15 minutes before 10am, I’m in a semi truck so I couldn’t go through drive through that was already opened. The dine in section was closed till 10am as was posted on their door. I came back at 10:05 still wasn’t open. Waited for another 10 mins as I saw a worker walk in through another and clearly acknowledging I was there but still didn’t open. Waited for like 10 mins it’s now like 10:17am and still not opened. I couldn’t stay waiting so I left. If you guys say you open at 10 then open at 10 don’t just stare at me through inside and ignore.
Good people network there but it's just hard to get out of the parking lot
This has been an issue where more than a few times either my order is wrong or they charged me for something i didn't ask for and to top it off they never answer the phone.... ever.... I have made multiple attempts on multiple occasions but nobody ever picks up. Might as well not call tbh. And if this wasn't bad enough.... They also always forget to give me my card back right away. They'll take my card at the beginning of the transaction, hand me my food, ask me if there's any sauce that i want, give me the bag and close the window right away. They'll wait a while before they even open the window back up and when they do they just look at me all funny and say with an attitude " can i help you? WE MADE IT ALL THE WAY TO THE END OF THE TRANSACTION AND YOU TRIED TO SEND ME MY WAY WITHOUT EVEN GIVING ME MY CARD BACK. I EVEN LEFT IT A FEW TIMES AND HAD TO GO ALL THE WAY BACK TO GET IT CUZ THEY NEVER HANDED IT TO ME. IT SHOULD BE PRESSED IN THEIR MINDS BY MANAGEMENT TO GIVE THE CUSTOMER THEIR CARD BACK IMMEDIATELY AFTER THE TRANSACTION IS APPROVED. NOT STICK THE CHIP IN THE MACHINE AND LET IT CHILL THERE THE WHOLE TIME IM OUTSIDE THE WINDOW.
Same as all Jack in the boys food wise.The location is hard to make a left turn out of and get back on the freeway, also the inside wasn't open until 11am so the drive thru was the only option.Food was good though and it is right near the off ramp making it easy and fast to get food.
My order was was mest up ordered a sausage burrito got the meat lover one instead my hash brown was hard as a rock got regular fries cold and those nacho tacos wich were also cold! No one answered the phone
I tried going past midnight yesterday. As I approached the drive-thru there was a white vehicle blocking the entrance so nobody could enter. It must have been an employees vehicle because no one was in it.
I don't give no stars to the store manager, doesn't even say good morning, they don't give me my order, how coffee was more ice than coffee and plus, they want to charge me more for an error that they did... ?
Great customer service ....I love the oreo shake and the amazing food on there menu
I gave one star ( poor) due to the ridiculous service the lack of paying attention and slow service. First of all two nights in a row order was wrong, and food was cold . I've went there in the past and its the same thing slow and cold food. Do not go to this jack n the box , if your in a hurry .
Meat was hard and fries tasted like old cooking oil. 10bucks for burger fries and drink , you'd think there would be some quality control.